Track Descriptions

AMCIS 2018 offers a wide variety of tracks. See a basic description of tracks and mini-tracks below. Access the submission system at https://confs.precisionconference.com/~amcis18/.

Accounting Information Systems (SIGASYS)

Sponsoring SIG: SIGASYS

Track Co-Chairs:

  1. Scott R. Boss, Bentley University, sboss@bentley.edu (primary contact)
  2. Brad S. Trinkle, Mississippi State University, brad.trinkle@msstate.edu

Description of Track:

The Accounting Information Systems track highlights research that focuses on the link between accounting and information systems, including topics that range from IT governance to interorganizational information systems and draws from a variety of disciplines like accounting, psychology, sociology, cognitive science, behavioral science, economics, politics, computer science, and information technology.

Minitrack 1: General Accounting Information Systems:
Sumantra Sarkar, ssarkar@binghamton.edu

Accounting information systems (AIS) research focuses on the link between accounting and information systems. It includes topics that range from IT governance to interorganizational information sharing. The General Accounting Information Systems mini-track includes any and all topics in the field of AIS that are not included in the other more specialized mini-tracks. Suggested topics include systems integration, value of information systems, and global AIS and case studies.

Minitrack 2: IS Control, Audit and Reporting:
Alec Cram, WCRAM@bentley.edu

This mini-track is focused on the role that AIS plays in capturing and storing transactions, ensuring their accuracy, timeliness and validity, and satisfying the organization’s legal and regulatory requirements. AIS provides the vast majority of data required for operational, tactical, and strategic decision making, as well as the basis for interorganizational information sharing and external reporting to various stakeholder groups. Appropriate topics for this mini-track include (but are not limited to) continuous auditing, auditing end user systems, internal audit, COSO, CobiT, AS5, forensic auditing, data mining/business intelligence, querying, ebXML, XBRL, AIS use and data ambiguity.

Minitrack 3: Accounting Information Systems Models, Designs and Implementation:
Gregory Gerard, ggerard@business.fsu.edu

This mini-track is focused on the role that AIS plays in creating models to help better store, share information, reengineer, process and represent the organization’s resources, events and agents. This mini-track is intended to promote research on the different data and process models for AIS. Appropriate topics for this mini-track include (but are not limited to) AIS design, Ontologies used for representation of AIS, Object Oriented databases for AIS, Items-Agent-Cash (IAC) Model, UML for modeling of AIS, AIS Architectures, Reengineering of legacy AIS into ERP systems, XBRL databases modeling and design, Resource-Event-Agent (REA) models, data models, Information sharing of AIS with supply chain systems, enterprise systems modeling, interorganizational information sharing, and data relevance.

Minitrack 4: Enterprise IT Governance and Security for Compliance Management:
Virginia Kleist, virginia.kleist@mail.wvu.edu
Tom Stafford, Tfsphd@aol.com

The mini track topic of Enterprise IT Governance and Security for Compliance Management addresses the increasing importance of that subset of IT activities associated with fulfilling external regulatory or ethical obligations such as Sarbanes-Oxley, HIPAA, FDA, law enforcement reporting, socially responsible supply chain provenance and other information systems compliance requirements. This mini track seeks to solicit research from a wide array of research areas including, but not limited to: a) Enterprise IT governance structures for effective compliance management, b) Enterprise compliance risk assessment and compliance risk management, c) Information assurance prioritization and strategy, d) Establishing auditable trust models for securing electronic commerce, e) Valuation of information assets for security assurance resource optimization, f) Budgeting for and cost effective management of information systems associated with governmental regulations, g) Successful and unsuccessful compliance management via automated, continuously auditing software solutions, and h) Shared information, interorganizational trust models and policy ontologies for compliance management.

Minitrack 5: Accounting Information Systems and Big Data:
Severin Grabski, grabski@msu.edu

All areas of organizations are interested in the impact of big data. This mini-track focuses on the impact of big data on the accounting information systems (AIS) area, broadly defined. That is, this mini-track focuses on Big Accounting Data (BAD), and accounting data includes all data related to the events recorded by an organization’s enterprise system (including but not limited to HR, Supply Chain, Service Centers, General Accounting, and so forth) and how this data relates to data outside of the organization. For example, how are auditors going to use big data? Would the use of big data by auditors have helped to identify financial statement frauds? Would the use of big data by government auditors help identify Medicare claims frauds and other frauds? How can organizations use big accounting data to provide business insights, especially when combining this data with other data from outside the organization, such as tweets, web scrapings, and other data? How can predictive analytics be applied for security and control? What are the impediments to the use of big data within the AIS area? How can the embedded semantics from REA-based (Resource-Events-Agents) systems enhance the use of analytics and big data? What is the impact of big data on privacy? What is the role of enterprise risk management in the realm of big data?

Adoption and Diffusion of Information Technology (SIGADIT)

Sponsoring SIG: SIGADIT

Track Co-Chairs:

  1. Geneviève Bassellier, McGill University, genevieve.bassellier@mcgill.ca (primary contact)
  2. Christy M K Cheung, Hong Kong Baptist University, ccheung@hkbu.edu.hk
  3. Sven Laumer, University of Erlangen-Nuernberg, sven.laumer@fau.de

Description of Track:

The extant diffusion and adoption literature has improved our understanding of how IT is utilized by individual, group, and organization. In turn, we now have keen insights into relevant topics such as digital innovation, digital business models, and factors that affect IT implementation, to name a few. With the digital economy now widespread there is still much work to be done in many exciting new areas.  We need to investigate the potential of new innovations, while also examining downsides of diffusion and adoption. Issues such as IS misuse, obsessive addiction, technostress, and information overload all have become important areas to investigate. This track seeks to attract research that theoretically and/or practically provides valuable insights to the adoption and diffusion of innovation IT at the individual, group, organizational, industry, or societal levels. This can include the use of all type of methodologies to explore different types of IT innovations.

Minitrack 1: Diffusion, Adoption, and Assimilation of IS Innovations
Anand Jeyaraj, anand.jeyaraj@wright.edu

Diffusion, adoption, and assimilation (DAA) are related processes that describe how an information systems (IS) innovation may become ingrained among individuals within a social system. Diffusion refers to the processes by which individuals become aware of an innovation; adoption represents the processes by which individuals make the decision to accept the innovation; and assimilation describes the processes by which individuals appropriate the innovation for everyday use. Although a significant body of literature describes factors that influence adoption and assimilation (or post-adoption or continuance) largely based on cross-sectional research, there is a lack of evidence on the processes of DAA over time. Specifically, the various steps/stages by which individuals become aware of, decide to use, and appropriate IS innovations for their everyday use are largely unknown. Consistent with the conference theme of Digital Disruption we solicit theoretical expositions and empirical investigations that provide novel and unique insights as well as counterpoints into the processes of DAA.

Minitrack 2: The Dark Side of Information Technology Use
Zach W.Y. Lee, zachwylee@gmail.com
Matthew K.O. Lee, ismatlee@cityu.edu.hk
Randy Y.M. Wong, rymwong@life.hkbu.edu.hk

Information systems (IS) research traditionally emphasizes the positive values and outcomes (e.g., productivity and enjoyment) of information technology (IT) use. The dark side of IT use (e.g., technology addiction, technostress, information overload) remains an under-explored area of research. Emerging IS research has begun to examine the dark side of IT use that harms the individuals, organizations, and societies. While the dark side of IT use has attracted increasing scholarly attention, the continuous advancement of IT has dramatically increased the scope and intensity of the phenomena. This minitrack provides a forum for the exchange of research ideas and best practices related to the dark side of IT use. It aims to raise awareness of the emerging negative aspects of IT use, and address the challenges of maintaining a productive, enjoyable and healthy use of IT.

Minitrack 3: Design Factors and Technology Adoption
Zhaojun Yang, zhaojunyang@xidian.edu.cn
Ying Wang, ying.wang01@utrgv.edu
Jun Sun, jun.sun@utrgv.edu

Numerous design features are emerging to enhance user experiences with new information systems, especially web-based and mobile applications. Their effects, however, may not turn out to be exactly as expected. For example, the features related to interactivity and personalization may interact with each other. Currently, there is a lag between academic research and industrial practice. It is expected that theoretical discussions and empirical studies may yield deeper insights and provide theoretical and practical guidelines. We solicit expositions and investigations of both qualitative and quantitative natures. Analyses at different levels (individual, group, organizational, societal, and cultural) using a variety of methods (e.g. survey, case study, ethnography, big data analysis etc.) are all welcome. Completed or research-in-progress studies on topics like the design and adoption of cloud-based systems, mobile applications, wearable devices, social platforms, enterprise systems, and so on are all welcome.

Minitrack 4: IT Use and Diversity
Julia Kroenung, kroenung@bwl.uni-mannheim.de
Christian Maier, christian.maier@uni-bamberg.de

Advances in information technology (IT) continue to change our commodities of working and living. Disruptive technologies alter the way individuals are expected to manage work and private tasks, and organizations increasingly use digital channels for their sales activities. While this new way of live feels natural to many individuals, others struggle to accept and use IT in their daily life. These particular groups of people often face a myriad of barriers to the use of IT. By not using IT, these groups run the risk of being left behind, potentially resulting in a loss of talents in the workforce and a less inclusive society. We thus call for research that contextualizes decisions of IT adoption and use by considering the specific characteristics, beliefs, needs, and environments of diverse user groups, especially of those who are still marginalized in today’s information society.

Minitrack 5: The Controversial Information Technologies
Isaac Vaghefi, svaghefi@binghamton.edu
Hamed Qahri-Saremi, hqahrisa@depaul.edu
Shamel Addas, shamel.addas@queensu.ca

Controversial Information Technologies (CIT) such as smartphones, social media, videogames, and cloud computing are perceived as having the potential to both benefit and damage the well-being of the user. On one hand, CIT use can benefit users, organizations, and the society by improving productivity, performance, and satisfaction. On the other hand, CIT use can also result in negative and often unplanned outcomes, rendering them a double-edged sword. CIT includes a wide range of information systems that we use today; some examples include social networking sites that can be both beneficial and harmful for the user, emails that despite their flexibility and connectivity benefits can also be interruptive for the work, and algorithmic and biometrics systems that despite their benefits toward productivity, can be source of concerns given the amount and type of information they collect from users. While nominal IT use have received extensive attention in IS research, CIT adoption, use, and consequences have been largely ignored. This mini-track provides a forum for the exchange of research ideas to shed light on issues related to CIT’s adoption and use, various behaviors users may exhibit when using CIT, and consequences of using CIT for individuals and organizations.

Minitrack 6: Organizational Factors that Influence the Adoption and Diffusion of Emerging Information Technology
David Bourrie, dbourrie@southalabama.edu
Matt Campbell, mattcampbell@southalabama.edu

The use of emerging information technology has increasingly becoming more vital to maintain a sustainable competitive advantage for organizations. This mini-track aims to expand our knowledge regarding the adoption and diffusion of emerging information technology (e.g., 3D printing, business analytics, electronic health records, health informatics, and wearable technology). Factors such as employee attitudes, organizational climate, and readiness for change can all influence the adoption and diffusion of emerging technology. This mini-tracks purpose is to expand our understanding of organizational factors that impact the adoption and diffusion of emerging information technology.

Advances in Information Systems Research (General Track)

Track Chair:

  1. Stacie Petter, Baylor University, stacie_petter@baylor.edu (primary contact)

Description of Track

This track showcases unique and leading edge regarding the state, practice, antecedents and consequences of management information systems as a field of practice, as an artifact of business and its processes, and as a scholarly field of endeavor. The Advances in Information Systems Research track serves as a high-level congregation of the converging interests of researchers in the field, with a particular interest in research that might not find good fit with mainstream areas of information systems research. This track, and its minitracks, welcomes the innovative, the provocative, and the experimental in regards to both topical and methodological coverage.

This track serves as a focal nexus and clearinghouse for leading thought on information systems research and offers opportunities for authors to submit papers of quality and innovation. Selected papers from this track will be invited to submit their research to The Data Base for Advances in Information Systems for potential publication.

Minitrack 1: General Topics
Ramiro Montealegre, ramiro.montealegre@colorado.edu
Martin Santana, msantana@esan.edu.pe

The General Topics minitrack is intended for high quality papers on topics that do not have a specific fit with other AMCIS tracks. We are open to all topics and methodologies. We particularly seek papers that break new ground and have exciting implications. Please check the detailed descriptions of other tracks before submitting to this track. The General Topics track also invites papers written by other track chairs who cannot submit a paper to their own track.

Minitrack 2: Computers in the Business & Production of Agriculture
Mike Chilton, mchilton@ksu.edu

This mini-track intends to elicit scholarly contribution in the area of the use of computers and sophisticated data analysis techniques in the production of agricultural products. This year’s theme is digital disruption and one area of the global economy that is beginning to see the employment of sophisticated computers and analysis techniques is in our food supply. As the world population grows larger, the food supply must keep up. This mini-track seeks research that addresses this problem and can contribute scientific analysis and innovative solutions. There are two major categories of agricultural products: plant (agronomy) and animal (livestock). Some work currently underway includes the use of drones and satellite imagery in crop production, also referred to as “precision agriculture.” Drones are being used to analyze soil for water content and fertility, crop variability and environmental protection. Work with animals has produced health monitoring systems that show better and faster results than human observation, reduce the amount of antibiotics administered and improve feed efficiency.

Minitrack 3: IT Entrepreneurship
J.P. Allen, jpallen@usfca.edu
Gaëtan Mourmant, gmourmant@gmail.com

IT Entrepreneurship is a broad set of topics that includes the creation of new IT-based products and services, and the companies that promote them. IT entrepreneurial activities are highly sought after by regions, institutions, and governments throughout the world. New forms of IT-based entrepreneurship can be a force for opportunity and inclusiveness, offering the possibility of high wages and “green” economic development, but might also exacerbate skill gaps and unequal access to information and other resources. The IT Entrepreneurship mini-track welcomes submissions from a variety of research perspectives (e.g. positivist, interpretivist, or critical) and data gathering and analysis approaches (e.g. from experiments and surveys, to grounded theory and Delphi studies). We welcome research at all levels of analysis: industry, society, product, workgroup or individual. Presentations at the mini-track are intended to be developmental, in keeping with the historic culture and spirit of the sponsoring group, ACM SIGMIS.

Minitrack 4: Human-Robot Interactions in Information Systems
Sangseok You, syou03@syr.edu
Lionel Robert, lprobert@umich.edu

This mini-track aims to enhance our understanding of human-robot interactions an emerging area in Information Systems. This mini-track seeks to solicit submissions from a range of topics pertaining to the interactions between humans and robots and their corresponding outcomes. We welcome studies with robots and relevant fields of technology, including but not limited to autonomous and non-autonomous robots, artificial intelligence, and drones. The mini-track invites empirical studies and conceptual frameworks which seek to theoretically advance our knowledge of the topic. Topics of interest include, but are not limited to, the following: Promoting the performance of individuals, teams, and organizations working with robots, Adoption and appropriation of robots, Empirical studies examining psychological, emotional, and social aspects of human-robot collaboration, Theoretical frameworks for human-robot interaction, Case studies of human-robot interaction, Design implications for robots in the workplace and home, Work practices which focused on human-robot collaboration, New methodological approaches to studying human-robot interactions, Negative/positive consequences of adoption of robots in teams, organizations and our broader society

Minitrack 5: Cognitive Research in IS
Teresa Shaft, tshaft@ou.edu
Cindy Riemenschneider, C_Riemenschneider@baylor.edu
Emre Yetgin, eyetgin@rider.edu

Understanding human cognition is a critical component to the successful design, implementation, and use of information systems. The future of the Information Systems discipline is bound to involve human cognition as systems are increasingly used to meet social and business needs in novel settings. Human cognition addresses how we know and make decisions, through processes including reasoning, perception, and judgment. Questions of interest relevant to this mini-track focus on IS problems in terms of the processes of knowing and making decisions. This mini-track solicits research investigating the widest variety of cognition, including but not limited to: situated, shared, social, distributed, and team cognition; group and individual DSS, problem-solving; knowledge-sharing & -management; cognitive perspectives on IS design, use, and development; human-computer interaction or human factors; research methods to investigate cognitive issues in IS. We welcome qualitative, quantitative, experimental, and case study research and research-in-progress. This mini-track is sponsored by SIG CORE.

Minitrack 6: The Internet of Things: Emerging IS Research Challenges:
Brian Donnellan, brian.donnellan@mu.ie
Alan Hevner, ahevner@usf.edu
Kieran Conboy, kieran.conboy@nuigalway.ie
Richard Linger, rick.linger@lenvio-inc.com

Internet of Things (IoT) systems are comprised of massive numbers of components; all sensing, computing, communicating, and controlling in dynamic architectures and platforms of extraordinary complexity. It is projected that the number of electronic nodes (“things”) linked to IoT systems will reach 50 billion by 2020. Only a fraction of these “things” will be conventional computing devices such as laptops, phones, etc. Many nodes will be the result of recent and future innovations in sensor technology and environmental scanning. These devices will shape the environment in which we live analysing, controlling, monitoring, and optimizing our world. There is growing realization that the IS research community is faced with a challenge to address IoT-related issues such as (a) Privacy, Security and Ethics (b) Reference Architectures and Development Technologies (c) Computational Methods for analysis and design of IoT platforms, (d) Business Processes, Models, and Governance Policies, and (e) new methods of evaluating and improving technology usage in the IoT era. The papers in this mini-track will highlight how the IS community is responding to the research challenges posed by IoT.

Cultural Issues in IS (SIG CCRIS; SIG Culture)

Sponsoring SIGs: SIG CCRIS; SIG Culture

Track Co-Chairs:

  1. Pnina Fichman, Indiana University,  fichman@indiana.edu (primary contact)
  2. Mohammad Salehan, California State Polytechnic University, Pomona, msalehan@cpp.edu
  3. Barbara Krumay WU Vienna, Institute for Information Management and Control, Krumay@wu.ac.at

Description of Track:

This track intends to gather researchers and doctoral students who conduct research and publications related to culture in IS. “Culture in IS” refers to at least 4 meanings: national cultures, corporate culture, cultural industries and “Internet culture”.

  • “National cultures” refers to effect that national cultures and ethnic cultures have on the Internet and online behaviour such as use of social media or buying behaviour on e-commerce sites. Information and communication technologies (ICTs) have provided the infrastructure for multinational businesses, created new cultural connections irrespective of geographic boundaries and distances, and allowed an increasingly mobile global population to be connected to their friends, families, and cultures no matter where they are. The issues surrounding global, international, and cross-cultural issues in Information Systems (IS) attracted much scholarly attention and have been explored under myriad contexts.
  • “Corporate culture” refers to the values and interpretations developed within companies are carried out through mission or vision, and their relations to information systems. For instance, an Enterprise Social Network may be a way to promote a specific idea of a corporate culture, but may also fail because it does not fit with the beliefs or interpretations of the employees. In a less normative meaning, it may also refer to the social capital or the symbolic capital issues within companies.
  • “cultural industries” refers to the use of information technologies (IT) in “cultural industries,” defined as any kind of creative industry that embodies one or more cultures, including but not limited to fine arts, performing arts, museums, cultural heritage, movies, music, humanities, entertainment, architecture, or tourism.
  • “Internet culture,” is both represented and embodied by the Internet millennial generation and the awareness of how to leverage the Internet and mobile resources.

Minitrack 1: Culture Influence on Information Systems and Technology
Sonya Zhang, xszhang@cpp.edu
Navid Aghakhani, navid-aghakhani@utc.edu

As websites, apps, software and abundant amount of digital content grow exponentially, it becomes more important to understand how culture beliefs, values and assumptions can influence successful design, development, implementation, adoption and use of information systems and technology. We welcome papers that bring new insights and discoveries on the culture values of diverse stakeholders (e.g., customers, end-users, clients, designers, developers, managers, and organizations), and their interplay with heterogeneous digital platforms (e.g., apps, software, content, media, online marketplaces, IoT, and artificial intelligence). Topics of interest include, but are not limited to: Cultural factors in digital media and content, Cultural influence on the design and development of information systems and technology, Cultural influence on the implementation and adoption of information systems and technology, Cultural influence on the usability and user experience of information systems and technology, Cross-cultural design of information systems and technology, Cross-cultural analysis of human behaviors and information systems, Methods, practice and case studies on cross-cultural design, Cross-cultural design trends and challenges, Analysis of new culture in the Internet and Web

Minitrack 2: Issues in Global Systems Implementation (SIGCCRIS)
Anil Singh, anil.singh@utrgv.edu
George Mangalaraj, g-mangalaraj@wiu.edu
Aakash Taneja, aakash.taneja@stockton.edu

Over the past decades, organizations have implemented globalized systems to address global operations. Implementation of such systems is fraught with challenges. Focus of mainstream IS research on systems implementations, is primarily on single organization/country implementations. The context of global implementation of systems differs from single country implementations. Organizations implementing systems across multiple countries have to deal with variances in the availability of skilled workforce, infrastructure, culture, security & privacy policies, extent of digital disruptions, laws and regulations. Moreover, the widespread use of cloud computing and Software-as-a-Service has given rise to the involvement of service providers and application/data hosting beyond the boundaries of the home country. These are often third party organizations in different countries with various levels of control, thereby, giving rise to unique challenges. This mini-track invites research in global information systems development, implementation and usage, to provide an understanding of the issues salient to global information systems implementations.

Minitrack 3: National cultures and IS
Emmanuel Monod, monod@suibe.edu.cn
Keely Britton, keelybritton@hotmail.com

The issues surrounding National Cultures and Information Systems (IS) attract much scholarly attention, continuously apply under a myriad of contexts and, impacts economic and societal development. For example, social media purportedly has been used to influence the U.S. presidential election as evidenced by the ongoing Russia probe. Further, Skype Mobile technologies have changed how families interact locally, nationally, and internationally across the globe. Additionally, wearable devices like fitness-tracking bands and smartwatches are poised to change how people exercise, shop, and generally, interact. However, while some research trends in IS claim that national differences may be negotiated for instance during the design, development, and adoption of IS in international projects (Levina and Vaast, 2008) or national IT strategies (Global economic forum, 2014), others claim that national culture is less influential than other societal factors such as the rule of law (Lewis and Sakano 1999) or education systems (Lewis, Long and Caroll, 1999). Recently sociological approaches suggested that professional logics are more important than national culture on social media and UGC sites (Levina and Arriaga, 2014). Thus, this track serves as a forum for research on the relationship between national cultures and information technologies such as those discussed above (social media, mobile technologies, wearable devices) including their effects on individuals, families, organizations and societies in different cultures. It also questions on the supply side how IT providers are accommodating implicit and explicit urgent user needs and societal changes and the consequences for IS development, design and adoption.

Data Science and Analytics for Decision Support (SIGDSA)

Sponsoring SIG: SIGDSA

Track Co-Chairs:

  1. Ashish Gupta, Auburn University, ashish.gupta@auburn.edu (primary contact)
  2. Sagnika Sen, Pennsylvania State University, sagnika.sen@psu.edu
  3. Uzma Raja, The University of Alabama, uraja@cba.ua.edu

Description of Track:

Recent technological innovations and novel applications that are being driven by data science & analytics are changing the way organizations and the society-at-large consumes data and information in an unprecedented way. For instance, big data approaches supported by social media computing and the Internet of Things (IoT) is revolutionizing the way individuals communicate and live as well as how organizations operate and develop strategies. It has led to the need for novel tools and techniques for advanced analytics to gain valuable insights for decision makers and organizations. The ability to manage big data and glean insightful knowledge is also leading towards process-centric transformations in organizations with respect to how they operate and maintain their competitive advantage. At a higher level, big data and analytics applications are able to drive positive impact on the society in the areas of food safety, energy and sustainability.

Organizations are allocating greater resources to enhance and develop new decision support applications driven by advanced analytics to garner insights and knowledge. As organizations transform into data and analytics centric enterprises (e.g. health insurance companies), more research is needed not only on the technical aspects of analytics such as application of new data science approaches like deep learning, computing infrastructure, but also on various other organizational issues in the analytics context. Examples include managerial, strategic, leadership, data governance issues; process innovation, inter-organizational issues, etc. Research contributions in this space can inform industry on handling various organizational and technical opportunities along with various challenges associated with building and executing big data driven organization.

This track seeks original research that promotes technical, theoretical, design science, pedagogical, and behavioral research as well as emerging applications in the innovative areas of analytics and big data.

Research areas in big data, analytics include but are not limited to: data analytics & visualization for varied data  (or sources) such as sensors or IoT data, text, multimedia, clickstreams, user-generated content involving issues dealing with curation, management and infrastructure for (big) data; standards, semantics, privacy, security and legal issues in big data, analytics and KM; performance analysis, intelligence and scientific discovery in big data, analytics and KM; analytics applications in smart cities, sustainability, smart grids, detecting financial fraud, digital learning, healthcare, criminal justice, energy, environmental and scientific domains, and the like; business process management applications such as process discovery, conformance and mining using analytics and KM; cost-sensitive, value-oriented data analytics and utility-based data mining; data-driven decision analysis and optimization.

Minitrack 1: Big Data and Business Transformation
Ilias Pappas, ilpappas@ntnu.no
Patrick Mikalef, patrick.mikalef@ntnu.no
Paul Pavlou, pavlou@temple.edu

The minitrack aims to explore the business transformations big data entail, and how they are harnessed to enable innovative ways of conducting business and to support rapid decision making with external stakeholders such as business partners, customers, and public authorities. Yet, to understand how big data can be of value requires an examination of the interplay between various factors (e.g., social, technical, economical, environmental). In order to gain insight and solve such challenges, research methods and accompanying theoretical perspectives need to go beyond the traditional scope of Information Systems. Papers that address topics on how information sources, technological infrastructure, human skills and knowledge, organizational/team structures, and management practices coalesce to achieve desired ends, are of increased interest. Emphasis will be placed on interdisciplinary papers bridging organizational science, information systems strategic management, marketing, and computer science. The minitrack welcomes quantitative, qualitative, and mixed methods papers, as well as reviews, conceptual papers, and theory development papers.

Minitrack 2: Social Media Marketing
Yusan Lin, yusan@psu.edu
Tawei (David) Wang, david.wang@depaul.edu

Social media has profoundly changed how individuals communicate and interact with other individuals or companies. Such communication and interactions on social media provide a valuable source to support firms’ marketing activities. Though with the development of data analytics skills and techniques, it remains challenging for companies to leverage social media data to create marketing insights or to further improve service/product quality and performance. This minitrack welcomes submissions of original work addressing challenges in the context of social media marketing. We also encourage submissions of research in progress or studies that are more practically oriented. Relevant topics for this minitrack include, but are not limited to, the following in the context of social media marketing: Applications of data analytics, Branding strategies, Competition dynamics, Image processing or location based services, Information security and privacy issues, Marketing campaigns, Opinion leader and its impact on information dissemination, Purchasing behavior, Sentiment analysis, Sales performance, Strategies and tactics, Use of social media marketing for the fashion industry

Minitrack 3: Openness, Privacy and Compliance in Big Data: Ethical issues and Beyond
Ciara Heavin, c.heavin@ucc.ie
Yvonne O’Connor, Y.OConnor@ucc.ie

Big data creates opportunities to generate new valuable insights for individuals, organizations and society in areas such as healthcare, education, finance and manufacturing. Indeed, we are only beginning to scratch the surface in terms of understanding the vast possibilities for big data. We continue to struggle, however, to negotiate the balance between exploring the possibilities for big data, big data analytics, and the need to protect the privacy of an individual’s data and the new regulatory landscape. The forthcoming European General Data Protection Regulation (GDPR) and other regulatory/compliance standards highlight the implications for the use and/or implementation of information systems across a variety of domains in diverse, geographical locations. As individuals, organizations, legislators and societies grapple with understanding the boundaries of big data, this mini-track is interested in research engaging with the ethical, integrity and related challenges of big data and big data analytics.

Minitrack 4: Business Intelligence and Analytics Case Studies
Jerry Fjermestad, jerry@njit.edu
Stephan kudyba, stephan.p.kudyba@njit.edu
Ken Lawrence, carpetfour@yahoo.com

The availability of data is driving organizations to store, organize, and analyze information to make better decisions. What types of decisions are being made and with what tools? Organizations need proper information in the right form at the right time. Business intelligence and analytics are the tools that organizations can use. How are they justified, used and implemented? \ The theme of this mini-track highlights the need for conceptualization and empirical study of the implications of the roll of business intelligence and analytics within organizational structures. For this mini-track, we call for high quality research studies from academia, industry, governments, and non-profits, especially collaborations among these groups, to address the benefits, justifications, implementation and use of BI analytics applications in a case study approach.

Minitrack 5: Data Analytics for Managing Organizational Performance
Benjamin Shao, Benjamin.Shao@asu.edu
Robert St. Louis, st.louis@asu.edu

The goal of data analytics (DA) is to summarize massive amounts of disparate corporate and customer data into succinct information that can help management better understand their business processes, make informed decisions, and measure and improve organizational performance. DA can provide managers with the ability to integrate enterprise-wide data into metrics that link specific objectives to the performance of different business units. In today’s hypercompetitive environment, accurate real-time DA metrics are even more critical for measuring and enhancing organizational performance. Many technologies contribute to DA solutions, including databases, data warehouses, data marts, analytic processing, social analytics, and data mining, among others. DA needs to acquire data from multiple platforms and provide ubiquitous access. This requirement to leverage so-called “big data”presents numerous managerial challenges. This mini-track aims to promote innovative research in the DA domains of organizational performance measurement and improvement.

Minitrack 6: Digital Disruption: Implications for the Geospatial Realm (SIGGIS)
Daniel Farkas, dfarkas@pace.edu
Brian Hilton, Brian.Hilton@cgu.edu
James Pick, James_Pick@redlands.edu
Hindupur Ramakrishna, Hindupur_Ramakrishna@redlands.edu

This mini-track provides a research forum on the varied aspects of GIS for organizational intelligence, location-based analytics, and geospatial data management. Aligned with the AMCIS 2018 theme, “Digital Disruption”, manuscript submissions related to “The Geospatial Realm and Digital Disruption” are encouraged. Digital disruption through various technologies such as “The Cloud”, Internet of Things, Artificial Intelligence, Augmented and Virtual Reality along with trends such as the massification of maps, demand for real-time information, and a booming geospatial start-up community, are impacting the Geospatial Realm. As such, papers are solicited across topics including big spatial data, spatial decision making, spatial knowledge management, cloud-based GIS, spatial crowdsourcing, management decision-making using GIS, spatial workforce development, managerial concerns, regulation, privacy, security, ethical aspects concerning spatial data and related technologies, mobile location-based applications, location-based theory, mobile-based GIS, software development incorporating place, societal issues of big spatial data, and emerging areas of GIS and geospatial analytics.

Minitrack 7: Social Media and Network Analytics
Amit Deokar, amit_deokar@uml.edu
Haya Ajjan, hajjan@elon.edu
Uday Kulkarni, uday.kulkarni@asu.edu

The novel IT capabilities of social media platforms are affecting the underlying theories of social network analysis which were primarily developed for offline social networks. Online social networks differ from traditional offline social networks in both structure and content (Kane, et al, 2014). For example, online social structures (e.g., Facebook ‘friends’, Twitter ‘followers’, LinkedIn ‘connections’) offer novel structural formalisms. And online content (e.g., online reviews, eWOM via tweets, likes, thumbs) that differs in nature, frequency, reach, propagation speed, etc., by orders of magnitude, can be continuously captured at the finest level of granularity desired. Unstructured data in the form of text and emoticons communicated over social media provides a lean yet in many ways unique and emotionally rich means of communication that has the potential to influence message receivers (consumers, colleagues, stakeholders, etc.). Such unstructured data in social media presents research challenges that goes beyond sentiment analysis, and includes nuanced aspects such as uncertainty, specificity, and so forth. Further, the indulgence and adoption of social media has shown to affect human behavior and decision-making in unique ways that has led to many open topics of research. This mini-track is inviting papers focused on how analytical techniques can be used to understand social influence and impacts, data models for social media, social network structure and information diffusion, and social network analysis.

Minitrack 8: Unintended Consequences of Artificial Intelligence, Machine Learning and (Big) Data Analytics
Oyku Isik, oyku.isik@vlerick.com
Ales Popovic, ales.popovic@ef.uni-lj.si
Anna Sidorova, Anna.Sidorova@unt.edu

This century’s gold rush is the rush towards artificial intelligence by means of (big) data analytics, and machine learning; not only did it fuel the growth of the Internet Giants as we know them, but it also enabled countless start-ups to monetize data and machine learning capabilities. From retail and banking to transportation and healthcare, artificial intelligence, machine learning and big data analytics have reinvented nearly every industry, with its power to transform infinite quantities of information into an actionable recommendation or instantaneous action. But that power can go wrong – in fact, it already has – and the consequences may not hit us until years or even generations from now. Lost in the glamour of endless possibilities, companies investing into artificial intelligence, machine learning and data analytics (a.k.a. autonomous analytics) capabilities pay little attention to how their work impacts the rest of the society; especially in terms of biases, ethics, and morality. For instance, even in the wonderfully useful case of predictive policing (using mathematical, predictive and analytical techniques in law enforcement to identify potential criminal activity), a dark side has recently emerged: data-driven racial profiling. Analytics have no ethical principles; when not well-designed or well-managed, it can harm psychologically, financially or even physically, the subject. Thus, IS discipline needs to pay more attention to the role that organizations play in the design, development, and dissemination of artificial intelligence and data analytics artifacts within the firm, towards their customers, and the rest of the society. This mini track encourages submissions examining unintended negative consequences of artificial intelligence, machine learning and analytics, especially within firm-customer relationships, and exploring how (mis-)management of AI, machine learning and (big) data analytics impacts these relationships. We especially encourage conceptual and empirical research building on organization science, ethics, marketing, human resources and management theories.

Minitrack 9: Big Data Driven Process Mining and Innovation
Arti Mann, arti.mann@uni.edu
Faruk Arslan, arslan@uhcl.edu

One of the main aspects of business analytics is process innovation driven by the use of data generated from the day-to-day business operations of an organization. Process innovation involves workflow re-design and resource re-configuration for higher efficiency, better quality and effectiveness; improving decision-making processes for better information flow and decision-enablement. Process mining, a relatively new research discipline, may play a significant role in enabling such innovations. The objective of Process Mining is to discover, monitor and improve actual business processes by extracting knowledge from voluminous event logs generated because of the execution of those processes. The aim of this mini-track is to promote theoretical and empirical research addressing the aforementioned aspects of process innovation. Example topics may include, but are not limited to – design of data driven decision-making processes, case studies and empirical evaluation of data-driven process innovation, process mining approaches and algorithms.

Minitrack 10: The Analytics of Things
Michael Goul, michael.goul@asu.edu
Jason Nichols, jrn8969@gmail.com

A convergence of the Internet of Things, Big Data, artificial intelligence and analytics will occur as Moore’s Law impacts computational capabilities at the edge. The phrase ‘Analytics of Things’ (AoT) has come to characterize this convergence. Companies are already undergoing strategic shifts to prepare for AoT-based competition. Product designers are rethinking traditional lifecycles as smart products will have dormant properties that can be ‘turned on’ long after a sale. Predictive analytics at the edge will deliver personalized services in new environments including smart cities and stadiums. Machine learning at the edge will mean it is possible that unpredictable emergent system behavior will occur. There are strategic, tactical, computational, ethical and governance implications to AoT. However, there is a short window of opportunity for the IS research community to help prepare for this future. This minitrack addresses a broad spectrum of IT research that can help to advance thought leadership in AoT.

Minitrack 11: Healthcare Data Analytics
Raj Sharman, rsharman@buffalo.edu
Pamella Howell, pamella.howell@gbuahn.org
Mohamed Abdelhamid, Mohamed.Abdelhamid@csulb.edu
Victoria Kisekka, vkisekka@albany.edu

The extensive monitoring of healthcare has led to an explosion of data that is available for processing using a variety of predictive analytics methods. At one end of analytics, there are tools that help with visualization of data to enable a quick understanding of the data and at the other end are more rigorous advanced econometric tools. Research in the area also includes development of information technology tools, contributions on the methodological front, impacts and information assurance issues relating to Healthcare Analytics. This mini-track solicits all papers relevant to the Information Systems community that relates to the Healthcare Analytics. The extensive monitoring of healthcare has led to an explosion of data that is available for processing using a variety of predictive analytics methods. At one end of analytics, there are tools that help with visualization of data to enable a quick understanding of the data and at the other end are more rigorous advanced econometric tools. Research in the area also includes development of information technology tools, contributions on the methodological front, impacts and information assurance issues relating to Healthcare Analytics. This mini-track solicits all papers relevant to the Information Systems community that relates to the Healthcare Analytics. Suggested topics include, but are not limited to, the following: Payer Analytics, Provider Analytics, Patient Centered Analytics, Supply Chain Analytics for Pharma, Analytics for Life Sciences, Analytics relating to Information Assurance in the Healthcare Area, Analytics relating Healthcare blogs, Analytics with Healthcare Twitter Data, Analytics with data from Healthcare Social Networks, Analytics relating to Healthcare Quality, Analytics relating to Healthcare Information Quality, Analytics to improve care delivery, Analytics stemming from remote monitoring of patients and telemedicine, Adoption and Use of Healthcare Analytics , Predictive Analytics relating to delivery of care, Predictive analytics relating to Personalized Medicine and Prescriptive Analytics, Predictive analytics relating to clinical interventions, Analytics for Clinical Pathways.

Digital Agility

Track Co-Chairs:

  1. Jongwoo (Jonathan) Kim, University of Massachusetts Boston, jonathan.kim@umb.edu (primary contact)
  2. Lan Cao, Old Dominion University, lcao@odu.edu
  3. Kannan Mohan, City University of New York, kannan.mohan@baruch.cuny.edu

Description of Track:

Organizational agility is a leading success factor in the digital era. Organizations have recognized the importance of the need to swiftly sense and respond to changes in the marketplace. Agility can span from operational to strategic in that organizations can focus specifically on streamlining their operations or consider agility at the strategic level focusing on game-changing opportunities. Depending on their focus, organizations need to adapt their approach to agility. This track explores relationship between IT and organizational agility. How does IT play an instrumental role in enabling organizational agility by delivering new products and services, and sensing and responding quickly to shifting customer attitudes and market place opportunities and risks?  On the other hand, how does organizational agility facilitate digital transformation and enable the business to unleash its full potential?

This track is open for various types of research including those that use quantitative, qualitative, and theoretical approaches to examining IT-enabled organizational agility. Topics for this track include, but are not limited to the following:
–  Organizational agility and digital transformation
– Agile software development methods
– Agility and new technologies such as mobile, social, cloud and big data analytics
– Theoretical lenses for examining digital agility
– Complexity and digital agility
– Digital agility and competition
– Business intelligence and organizational agility
– Digital agility in addressing sustainability issues
– Digital agility and sourcing strategies
– Digital agility and business performance/capabilities

Minitrack 1: Strategic Agility and IT Innovation
Eun Hee Park, epark@odu.edu
Tianjie Deng, Tianjie.Deng@du.edu

As enterprises continue facing harsh business challenges, they require accelerating strategic agility. Strategic agility helps enterprises achieve innovation, productivity improvement, integration of acquisitions, strategic change, and cultural change. Information technology (IT) innovation enables enterprises to accomplish the important strategic agility. The general objective of the track is to explore the role of IT in enabling organizational agility and the relationship between IT and organizational agility. Under the objective and the scope of the track, the minitrack more narrowly focuses on investigating organizational strategic agility that can be achieved through IT innovation. This minitrack explores (1) new IT management approaches and (2) effective enterprise structures that can support enterprises to achieve strategic agility and innovation. This will be achieved by facilitating interactive scholarly movements and raising significant issues on innovative IT management methodology, its requirements, and organizational practices, both from a theoretic and applied perspective.

Minitrack 2: Business Analytics and Agility
Peng Xu, peng.xu@umb.edu
One-Ki Daniel Lee, daniel.lee@umb.edu

The rapid advancement of information technologies (IT) and the emerging trend of big data have changed the way today’s businesses operate. These pressing needs have driven businesses to transform their business practices and strategies by adopting and implementing business intelligence and data analytics to enhance their organizational agility. As the amount and variety of available data grows, businesses face challenges of effectively leveraging these new technologies to sense and respond to market competition and changing demands. This new challenge has continued to grow and evolve along with the current pervasive and inevitable trends of massive network connections and data generations through social networking services and Internet of things. The understanding of the impact of these IT trends is limited. This minitrack seeks studies that focus on the investigation of the impact of cutting-edge information technologies and corresponding organizational transformations for business intelligence and business analytics on organizational agility.

Minitrack 3: IT-enabled Organizational Agility and Security
Sumantra Sarkar, ssarkar@Binghamton.edu

We live in a turbulent volatile world today. In this context Prahalad (2009) aptly describes this hyper competitive environment, “In Volatile Times, Agility Rules.” Organizations aspire to be agile in this highly unstable market. IT has enabled organizational agility by helping adapt to changing conditions (Lucas Jr. and Olson 1994), building digital options (Sambamurthy, Bharadwaj et al. 2003), etc. While there has been a great focus on increasing organizational agility with IT enablement, we are not sure whether there have been compromises on security practices while the firm tries to be more agile (Baskerville 2004). Organization agility makes the organization more flexible while security practices follow strict rules and processes. The objective of this mini-track is to invite research articles which investigate the interplay between organizational agility through IT enablement and security practices which may have been compromised because of the focus on agility. \ \ IT-Enabled Agility most times bring in advantages to an organization. However it also opens the door for security loopholes. This proposal fits in the overall scheme of the track “Digital Agility” since this mini-track focuses mainly on the security aspects of IT-Enabled Agility practices in organizations. References: 1. Baskerville, R. (2004). “Agile Security for Information Warfare: A call for research.” ECIS 2004 Proceedings: 13. 2. Lucas Jr., H. C. and M. Olson (1994). “The Impact of Information Technology on Organizational Flexibility.” Journal of Organizational Computing & Electronic Commerce 4(2): 155-176. 3. Prahalad, C. K. (2009). “In Volatile Times, Agility Rules.” BusinessWeek(4147): 80-80. 4. Sambamurthy, V., A. Bharadwaj, et al. (2003). “Shaping Agility through Digital Options. 5. Reconceptualizing the Role of Information Technology in Contemporary Firms.” MIS Quarterly 27(2): 237.

eBusiness, eCommerce, and Digital Commerce (SIGeBIZ)

Sponsoring SIG: SIGeBIZ

Track Co-Chairs:

  1.  Matt Nelson, Illinois State University,  mlnelso@ilstu.edu (primary contact)
  2.  Michael Shaw, University of Illinois,  mjshaw@illinois.edu
  3. Troy Strader, Drake University,  troy.strader@drake.edu
  4. Chandra Subramaniam, University of North Carolina – Charlotte, csubrama@uncc.edu

Description of Track:

For AMCIS 2018, SIGeBIZ is proposing the focus of the tracks to be on technical, behavioral, design and strategic research issues associated with Digital Commerce.  This encompasses studies of Internet-enabled transactions between consumers, businesses, and other organizations, as well as use of Internet technologies within organizations.  The studies may utilize any research methodology.  Related online business topics such as legal, ethical, and societal issues would also fit in this track.

The eBusiness and eCommerce Special Interest Group (SIG) has assisted with coordinating research tracks at the America’s Conference on Information Systems (AMCIS) for more than 16 years.  Over the course of this timeframe, the eBIZ SIG has greatly benefited from a stable, responsive and reliable group of mini-track chairs, SIG leaders, contributing authors, reviewers and panelists.  The eBIZ SIG tracks received approximately 45 submissions in 2013, 30 paper submissions in 2014, 58 paper submissions in 2015, 45 paper submissions in 2016 and 55 paper submissions in 2017. There is little doubt of the continued and growing interest in this line of study.

Opportunities/Fast Tracking in Journals (if any):

In the past, this track has led to Special Issues in the journal Information Systems and e-Business Management (ISEB), as well as in academic book series in Springers Lecture-Notes Series.

(http://www.springer.com/business+%26+management/business+information+systems/journal/10257)

Minitrack 1: Information Technology (IT)-enabled Supply Chain Management: Co-Creating and Capturing Business Value from IT
samuel fosso wamba, s.fosso-wamba@tbs-education.fr
Shahriar Akter, sakter@uow.edu.au
Ygal Bendavid, bendavid.ygal@uqam.ca
Jean Robert Kala Kamdjoug, jrkala@gmail.com

The preoccupation with supply chain management (SCM) has been present over the last few decades. Numerous studies have pointed to the need to increase the level of integration of inter- and intra-organizational processes and information systems in order to achieve a greater level of seamlessness and reduce duplication efforts and corresponding inefficiencies for competitive advantage. This mini-track aims to look at how to co-create and capture business value from new concepts (e.g., social media, Web 2.0, ‘Big Data’, ‘Business Analytics’, ‘Open data’, ‘Internet of Things’, ‘Web of Things’, green supply chain) and technologies (e.g., RFID technology, Bluetooth, ERPII, 3D Printers) both at the firm and supply chain levels. In particular, the minitrack seeks papers that attempt to provide new insights through models, simulations, theories, case studies and surveys.

Minitrack 2: Business Models for the Digital Economy
Hans-Dieter Zimmermann, hansdieter.zimmermann@fhsg.ch

This minitrack serves as a forum for the presentation and discussion of new and innovative approaches of business models for coping with the challenges of the digital economy and digital transformation of businesses. We consider an economy based on the digitization of information and the respective information and communication infrastructure as digital economy. These developments are creating and are requiring new types of business models. Value creation processes and structures will be altered radically, new type of products and services are emerging. Therefore, this minitrack addresses all topics concerned with the analysis, design, development, implementation, and control of future business models for the creation of economic value in the digital economy from a communication, organizational, business, economic, and managerial perspective applying a theoretical, conceptual, or practical approach. The minitrack has been organized since AMCIS 2000 (see amcis-businessmodels.hdzimmermann.net).

Minitrack 3: Social Influence, Sentiment, and Behavior on eBusiness (SIGSISBeB)
Wei-Lun Chang, wlchang@mail.tku.edu.tw
Yen-Hao Hsieh, yhhsiehs@mail.tku.edu.tw
Aviv Segev, aviv@kaist.edu
Vledlena Benson, V.Benson@kingston.ac.uk

Recently, social media is a popular medium either for users or companies. The amount of message on social media is huge and accumulated continuously. The power on social media reveals deep meanings; for example, photos on Instagram, videos on YouTube, emojis on Facebook, and short messages on Twitter. The meaning of words, photos, or icons is not just the way it has. The sentiment and behaviour behind social media has influence and impact on business. Enterprises attempt to employ social media and social network tools to implement e-commerce businesses. By using the advantages of social media, enterprises have lots of opportunities to increase the success of e-commerce businesses. Social-commerce is gradually emerged on account of practical circumstances and the necessity of business operation. Social commerce is regarded as an important combination of social computing technologies and the rising social networking effect in an online situation that have deep impact in shaping commercial channels on and off the Internet. Certain disciplines also cover the scope of social media such as psychology, computer science, communication, management, marketing, and social science. The purpose of this minitrack is to discuss the impact of social media on business in terms of customer, enterprise, and society perspectives. Besides, this minitrack also aims to figure out the critical factors and relations of social media, commerce, and customer behaviors on e-business.

Minitrack 4: Social Media and Social Commerce
John Erickson, johnerickson@unomaha.edu
Keng Siau, siauk@mst.edu
Tan Xin, xtan@fdu.edu

This mini-track recognizes the impact of social media and social commerce on businesses and organizations, and highlights the quickly changing environment and development in this field. This mini-track provides a forum for researchers, educators, and practitioners working in the areas of social media and social commerce to meet and exchange research ideas. The mini-track serves as an outlet for studies related to technology, business models, protocols, industry experiences, legal aspects, security issues, and innovations in social media and social commerce. We welcome all aspects of research related to social media and social commerce and are open to all types of research methods (e.g., simulation, survey, experimentation, case studies, action research, etc.).

E-government (SIGEGOV)

Sponsoring SIG: SIGEGOV

Track Co-Chairs:

  1. Lemuria Carter, Virginia Commonwealth University, Ldcarter@vcu.edu (primary contact)
  2. Vishanth Weerakkody, Brunel University, Vishanth.Weerakkody@brunel.ac.uk
  3. Yogesh K. Dwivedi, Swansea University, ykdwivedi@gmail.com
  4. Marijn Janssen, Delft University of Technology, m.f.w.h.a.janssen@tudelft.nl

Description of Track:

E-government explores the digital transformation of the public sector. Information Communication Technology (ICT) has been invading public administration and is changing the ways governments operate. Initially, e-government was focussed on alternative service delivery mechanism, but nowadays e-government is now considered as a key enabler of public sector transformation for improving governance, including transparency and accountability and citizen participation in democratic processes and policy making. E-government changes the relationships between the government and the public and covers topics like multi-channel service delivery, creating transparency, evidence-based policy-making, transformational government, adoption and open government. Agencies across the globe consistently identify innovative ways to use emerging tools, trends and technologies such as big data, open data, blockchain, and the Internet of Things to improve government services. Many governments have embraced these efforts, but struggle with implementation and adopting ICTs as part of the service delivery and policy-making processes. Within the information systems field e-government has its own niche in terms which include practical and theoretical relevance.

Opportunities/Fast Tracking in Journals (if any):

Selected papers will be invited for consideration to the following leading journals in the area of electronic government:

Minitrack 1: Open Government and Data-driven Policy-making in the Digital Age
Naci Karkin, nkirgin@pau.edu.tr
Marijn Janssen, M.F.W.H.A.Janssen@tudelft.nl
Laurence Brooks, laurence.brooks@dmu.ac.uk

The opening of government by stimulating online engagement and opening of data, change the way how government and its stakeholders interact. Government discloses public data to stimulate transparency, accountability and encourage stakeholders to get involved in government decision-making, thereby fostering innovation in government. All over the world, governments are opening up their data to provide the public with datasets to engage them in processes of public service provision and policy-making. This digitalization transforms the government in various facets, including the government structure, policy-making practices, and the power balance between citizens and their governments. Although politicians have expressed high ambitions, the implementations and related outcomes have been modest so far. Many challenges are encountered and how these transformations would look like is ill understood. Furthermore, large amount of data can be combined, analyzed and processed for various purposes to stimulate innovation or create public value. Traditional policy-making and surveillance functions are to be changed due to the utilization of ‘Big Data’ analytics, new social computational techniques, distributed ledger (blockchain) technology and stakeholders’ involvement. Nowadays, data can be used for predictive analytics to improve public policy-making. Furthermore, the Internet of Things (IoT) and Big Data can be used for monitoring, surveillance and other related purposes to improve policy-making process. Yet what constitutes open government and how transparency and accountability can be achieved and the full potential of policy-making in the digital age still remains underexplored and lacking in proven results.

Minitrack 2: E-Government: Past, Present, and Future
Vikas Jain, vjain@ut.edu

E-Government is an emerging paradigm to deliver government services to citizens, businesses, and other stakeholders through the use of Internet and information and communication technologies (ICTs). Over years, e-Government development has transitioned from cataloguing, transaction processing to vertical and horizontal integration in both developed and developing nations. The objective of this mini-track is to provide a forum for discussion and presentation of original research highlighting current issues related to technical, organizational, managerial and socio-economic aspects of e-Government adoption, evolution, implementation and impact. We seek to invite papers that address various aspects of e-Government projects from a theoretical, conceptual, or empirical perspective to set the stage for future research direction in e-Government. Both quantitative as well as qualitative studies on e-Government from developed and developing countries perspectives are encouraged.

Minitrack 3: The Dark Side of E-Government System Usage
Tim Weitzel, tim.weitzel@uni-bamberg.de
Christoph Weinert, christoph.weinert@uni-bamberg.de

The transformation of traditional public services to e-government services has many benefits, including cost-effective service delivery, administrative cost reductions, a single integrated view of citizens across all government services, and faster adaptation to meet citizens’ needs. Research in the past focused on the deployment of e-government systems. However, there are first research insights and practical observations indicating that e-government system usage is related to unintended behaviors and unfavorable consequences caused by unintended and rather negative drivers. First, unintended drivers include beliefs like a lack of privacy and trust, information overload, or dissatisfaction. Second, unintended behaviors include user resistance or avoidance, or the manifestation of workarounds. Third, unintended consequences include stress or frustration. The objective of this mini-track is to focus on unintended drivers and unfavorable consequences of e-governance system usage to provide developers guidelines to avoid these rather negative aspects when designing and implementing e-government systems.

Minitrack 4: Social Media in the Public Sector: Challenges and Opportunities
Nripendra Rana, nrananp@gmail.com
Emma Slade, emma.slade@bristol.ac.uk
Kawaljeet Kapoor, kawalkap@gmail.com

The advent of social media, which was once predominantly a trend amongst the younger generation, has now exploded into a phenomenon that is widely accepted by all parts of society. Existing literature highlights that social media has the potential for public institutions to create real transformative opportunities concerning key issues such as transparency, accountability, communication and collaboration, and to promote civic engagement. However, it is far more than simply introducing or making use of new technologies, as the social media phenomenon in the public sector has opened up a new set of challenges and opportunities at the same time. The objective of this mini track is to invite work discussing the opportunities and challenges that arise with the use of social media in the public sector. In addition to empirical studies, theoretical and conceptual papers will also be given fair consideration.

Minitrack 5: From Implementation to Adoption: Challenges to Successful E-Government Diffusion
Yogesh Dwivedi, ykdwivedi@gmail.com
Vishanth Weerakkody, V.Weerakkody@bradford.ac.uk
Marijn Janssen, m.f.w.h.a.janssen@tudelft.nl
Lemuria Carter, Ldcarter@vcu.edu

Since the mid 1990s ICT has played an important role in incrementally changing and shifting traditional and bureaucratic government models into the current e-government model where information and transactions are delivered to citizens in a more efficient and transparent manner. E-government has now evolved from offering information and transactional systems to more integrated offerings in most countries. In particular, rapidly evolving ICTs have offered the context for public institutions to transform their services and incorporate more transparency, inclusiveness, efficiency, availability and access. Although, nearly two decades have passed since e-government efforts began, and much research has been undertaken in the field, adoption and diffusion still remains a major challenge for many governments. From a demand perspective, extensive efforts are required to increase citizens awareness about the transformation of the delivery of government services and their online availability. In order to prevent digital divide in terms of using e-government services, it is also necessary that citizens from all segments of society are equipped with basic ICT skills as well as private and or public access to high speed internet connections. The above-mentioned issues may seem obvious; nonetheless, we believe that they are critical challenges to various governments’ plans for diffusion as well as citizens’ adoption of e-government services. Subsequently, there are also many technical, organizational, managerial and socio-economic challenges for successful implementation and adoption of e-government, which needs attention from various stakeholders including researchers and policy makers. The aim of this mini-track is to provide a common platform for discussion and presentation of original research highlighting issues related with technical, organizational, managerial, socioeconomic and policy related aspects of e-government implementation and adoption from both the government and citizens’ perspective.

Minitrack 6: Civic and Democratic Processes in Digital Age
Vikas Jain, vjain@ut.edu
Yanyan Sang, yshang@ut.edu

The emergence of newer technologies such as smart devices social media, or Internet of Things (IoT) has redefined how citizens engage in civic and democratic processes. The recent events like US presidential elections in 2016 or earlier events like Arab Uprising demonstrate the profound impact that such newer technologies can have in reshaping the democratic processes. With the potential to influence millions of people across the world, such new technologies have not only enabled new ways to engage people in civic processes but have also posed challenges to governments across the world in ensuring that citizens are appropriately informed. It is an opportune time to engage in a research discussion on how to leverage newer technologies to strengthen existing civic and democratic processes and minimize some of the unintended consequences. The objective of this mini-track is to provide a forum for discussion and presentation of original research highlighting role of newer technologies like smart devices, social media, or Internet of Things (IoT), in shaping the technical, organizational, managerial and socio-economic aspects of civic and democratic processes. We seek to invite papers that identify emerging frameworks of democratic engagement enabled by these newer technologies and highlight the opportunities/challenges posed to governments across the world. We seek papers from a theoretical, conceptual, or empirical perspective to set the stage for future research direction for reshaping civic engagement using newer technologies across countries. Both quantitative as well as qualitative studies from developed and developing countries perspectives are encouraged.

Enterprise System, (SIGEntSys)

Sponsoring SIG: SIGEntSys

Track Co-Chairs:

  1. Renée Pratt, University of Massachusetts Amherst, rpratt@isenberg.umass.edu (primary contact)
  2. Randy V Bradley, The University of Tennessee, rbradley@utk.edu

Description of Track:

The introduction, use and maintenance of enterprise systems (ES) require a significant investment of organizational energy and resources. As such, ES represent the largest IS investment organizations are likely to make. Many organizations are now upgrading, replacing, or extending their original ES. Early versions of ES provided back office functionality that integrated a range of internal business processes, whereas modern ES have evolved to include support for a variety of front office and inter-organizational activities and processes, such as customer relationship management (CRM), human capital management (HCM), and supply chain management (SCM). The design of such large integrated systems represents a major technical challenge, requiring new ways of thinking about business processes, system development, and enterprise architecture.

Because of both their size and their integrated nature, ES are difficult to implement, and are associated with a variety of organizational changes. Organizations expect, but unfortunately do not always realize, significant benefits from their sizable investments in ES. Because of the importance of ES in organizations, educators continue to explore approaches for introducing ES into IS and other business curricula. As such this track will investigate issues to pertaining large-scale systems adoption, implementation, and integration, academic, and practice-based case studies on ES best practices, interdisciplinary concerns with specialized ES in areas such as healthcare and supply chain management, emerging delivery models, and enterprise and business architecture.

Minitrack 1: Enterprise and Business Architecture
Frank Armour, farmour@american.edu
Alberto Espinosa, alberto@american.edu
Stephen Kaisler, skaisler1@comcast.net
William DeLone, wdelone@american.edu

Enterprise Architecting (EA) is the process of developing enterprise Information Technology architecture, both its description and its implementation. An EA description focuses on a holistic and integrated view of the why, where, and who uses IT systems and how and what they are used for within an organization. An enterprise architect develops the strategy and enables the decisions for designing, developing, and deploying IT systems to support the business operations as well as to assess, select, and integrate the technology into the organization’s infrastructure. Alignment between business and IT has remained one of the top issues for CIOs and IS managers. This minitrack would help to advance the knowledge of EA; help to learn about effective processes and approaches to effectively manage the EA; and begin to identify ways to measure the organizational benefits derived from EA.

Minitrack 2: Healthcare digitalization: the adoption of IT in healthcare systems
Ahmad Alibabaei, a.alibabaei@sbmu.ac.ir
Mohammad M. Sadoughi, sadoughi_mm@sbmu.ac.ir
Reza Shahghadami, reza@sbmu.ac.ir

The digitalization of all industries is in progress and healthcare industry is not an exception. ICT provides an opportunity to improve competitive advantages by increasing efficiency and effectiveness and quality improvement in healthcare industry. During transformation to healthcare digitalization, different perspective of enterprise architecture such as business, application, data and information, technology and infrastructure should be considered. The processes should be revised in order to be improved or redesigned based on IT opportunities. Different application should be utilized to support processes and facilitate operations, administration and decision making in hospitals. Applications such as CDSS or healthcare management information systems and etc. will provide necessary data and information for decision making or operations. IT infrastructure should be provided to enable clinical and administrative workflows and applications to be successfully integrated and implemented. Various advanced technologies, such as expert systems, critical medical devices, intelligent information systems, digital communication tools and neural networks are fully integrated with digital devices such as mobiles or tablets to improve staff productivity, healthcare operations, process quality, patient safety, and the overall patient experience.

Minitrack 3: Evolution of Enterprise Systems in the Light of Digital Disruption: Managerial and Technological Challenges
Christian Leyh, christian.leyh@tu-dresden.de
Kai Heinrich, kai.heinrich@tu-dresden.de
Thomas Schäffer, thomas.schaeffer@hs-heilbronn.de

Despite many efforts towards system consolidation in the past current developments result in quite heterogeneous and complex software landscapes consisting of different software system types and components. With powerful end user tools and emerging disrupting technologies like artificial intelligence at hand and decentralized development of functionality managing these landscapes that encompass totally different strands of technology becomes even more demanding. However, benefitting from these chances and new technologies calls for new management and integration approaches. Despite the experience of several decades, implementation-, adjustment- or integration-projects on the company-level still heavily strain the entire company and its resources as they imply severe intrusions into the enterprises’ structures and processes. Thus, a comprehensive and well-designed project management embedded in long-term (digital) transformation approaches still is an essential component of any significant change in the enterprise system landscape. This minitrack aims to discuss different facets and characteristics of the transformation of traditional enterprise systems in the light of digital disruption caused by new technologies such as AI and the resulting, changing requirements towards enterprise structures and cultures as well as related project and IT management topics.

Green IS and Sustainability (SIGGreen)

Sponsoring SIG: SIGGreen

Track Co-Chairs:

  1. Chadi Aoun, Carnegie Mellon University, chadi@cmu.edu (primary contact)
  2. Pratyush Bharati, University of Massachusetts, Boston, pratyush.bharati@umb.edu
  3. Savanid (Nui) Vatanasakdakul, Macquarie University, savanid.vatanasakdakul@mq.edu.au

Description of Track:

Sustainability and climate change are global issues, with many cultural, organizational, technical, social, regulatory, economic, and individual dimensions. Just as computer-based information systems have been a driving force for societal progress, Green IS can be a driving force for strategic sustainable solutions in organizations and communities.

Green IS enables the transformative power of information systems to support the multiple dimensions of sustainability. It addresses the world’s greatest challenges including shrinking access to non-renewable resources, decreased energy and food security, and environmental degradation due to climate change. IS can play a pivotal role in enabling sustainable solutions, which greatly increase the effectiveness and efficiency of modern communities and enterprises. Consequently, IS research can contribute in such transformation towards a multidimensional perspective to sustainability.

This track is open to any type of research within scope of Green IS and Sustainability as well as those that adapt research and industry experience into teaching cases and modules.

Potential topics include:

  • Managing Green IT/IS systems
  • Green IS as a digital disruptor
  • Governance and strategy in Green IS and Sustainability
  • Green Business Process Management
  • Decision support for logistics and supply chain processes
  • IS-enabled collaborative processes for mobilization towards sustainability
  • IS-enabled multidisciplinary collaborations for sustainability
  • IS-enabled smart cities and sustainable communities
  • Designing and implementing systems for the Smart Grid
  • End user acceptance and adoption of smart grid technologies
  • Green HCI – Changing human attitudes and behaviors through information
  • Energy informatics – analyzing, designing, and implementing processes to increase the efficiency of energy demand and supply systems
  • Resource informatics – designing and implementing systems to manage metals, minerals, water, forests, etc.
  • Designing and implementing systems that measure and validate the impact of sustainable business practices and policies
  • Critical competencies and curricula for Green IS graduates and professionals
  • IS-enabled sustainability of educational campuses and institutions
  • IS to support carbon management, accounting and reporting
  • Sustainable development in transitional and developing countries
  • Global and cultural issues in Green IS and Sustainability

Minitrack 1: Maritime Informatics
Mikael Lind, mikael.lind@ri.se
Richard Watson, rwatson@terry.uga.edu
Olga Delgado Ortega, olgadelgado@enautica.pt

Maritime Informatics studies the application of information systems to increasing the efficiency, safety, and ecological sustainability of the world’s shipping industry. According to the International Maritime Organization (IMO), international shipping moves about 90 per cent of global trade and is the most efficient and cost-effective method for the international transport of most goods. Hence, shipping is critical to future sustainable global economic growth. The industry can be characterized as many independent actors who engage in episodic tight coupling. It has, however, been a late starter to digitization, possibly because of the long history of autonomy and the lack of inexpensive high bandwidth communication when on the ocean. A lack of information sharing impedes collaboration and reduces efficiency and safety. As a result, there are many opportunities to apply IS theory and knowledge to a critical global industry. This situation is, however, changing and paving the way for new opportunities for the maritime sector.

Minitrack 2: Information Systems for Sustainable and Resilient Businesses and Supply Chains
Thomas Abraham, tabraham@kean.edu
Viet Dao, VTDao@ship.edu
Daniel Rush, danrush@boisestate.edu

Information Systems (IS) enable organizations to develop and promote sustainable and resilient strategies, business practices, and supply chain processes that focus on all aspects of the triple bottom line: Profit, People, and Planet. This mini-track is for research investigating the role IS plays in enabling these sustainable and resilient business strategies and practices, including research examining sustainability within individual firms and across firm boundaries. This also includes disaster recovery supply chains and the application of IS to relief and recovery in the wake of multiple natural disasters. Another promising area is using technologies like blockchain and cryptocurrencies to facilitate supply chain transparency and to improve energy markets. Research focused on IS to coordinate sustainability efforts within a firm and among supply chain partners is encouraged regardless of method. Inter-disciplinary research is particularly welcome.

Minitrack 3: Sustainable Transformation
David Sundaram, d.sundaram@auckland.ac.nz
Daud Ahmed, Daud.Ahmed@manukau.ac.nz
Valeria Sadovykh, valeria.a.sadovykh@sg.pwc.com
Gabrielle Peko, g.peko@auckland.ac.nz

Sustainable management aspires towards balancing and integrating social, economic and environmental dimensions. Existing roadmaps, frameworks and systems do not comprehensively support sustainable transformation nor do they allow decision makers to explore interrelationships and influences between the sustainability dimensions. This leads to silo based decision making where vision and strategies are not mapped to execution, and sustainability modelling and reporting processes are uncoordinated. This is true at the micro level in the life of individuals and families and at the macro level in organizations, supply chains and societies as a whole. The purpose of this minitrack is to explore concepts, models (qualitative, quantitative, optimization, simulation), processes, frameworks, architectures, roadmaps, and systems that will enable individuals, families, organizations, supply chains, and ultimately society to become more sustainable. We seek papers on approaches that enable us to support, share, measure, benchmark, model, quantify, qualify sustainability goals, practices, performances, and indicators. This minitrack also welcomes other relevant topics to Green IS and sustainability, that do not clearly fit in other minitracks.

Healthcare Informatics & Health Information Technology (SIGHealth)

Sponsoring SIG: SIGHealth

Track Co-Chairs:   

  1. Richard Klein, Florida International University, rklein@FIU.edu (primary contact)
  2. Sweta Sneha, Kennesaw State University, ssneha@kennesaw.edu

Description of Track:

The Healthcare Informatics and Health Information Technology (HIT) track seeks to promote research into ground breaking technology innovations and applications within the healthcare sector, while incorporating interdisciplinary theoretical perspectives and methodological approaches beyond the traditional information systems (IS) and health information technology (HIT) disciplines. Information systems and technology (IT) innovations offer significant potential to transform the delivery of care, to improve the quality and efficiency of the healthcare system, to enhance interactions between patients/caregivers and providers, and to enable greater access to the latest advancements in treatments, among other accomplishments and outcomes. Academic efforts within the Healthcare Technology and Systems track should demonstrate novel work within the IS discipline as well as reference perspectives including computer science, economics, organizational behavior, public policy, public health, software/electrical engineering, management, and strategy, among others. Completed research and research-in-progress topics might include, opportunities and challenges faced within the current healthcare sector; advances in healthcare information technologies (HIT), electronic health (e-health), telemedicine, and mobile health (m-health), among other innovative technological applications; as well as healthcare industry-specific issues related to traditional IS research concerns, including adoption and diffusion, systems design and implementation, and IS success.

Opportunities/Fast Tracking in Journals (if any):

Health Policy and Technology (HPT), Health Systems

Minitrack 1: Medical Apps and Mobile Health (mHealth) Solutions for Health and Wellness Management
nilmini wickramasinghe, nilmini.work@gmail.com
doug vogel, isdoug@hit.edu.cn
ton spil, a.a.m.spil@utwente.nl

Healthcare systems globally are contending with the monumental challenge of providing quality care to an aging populace as well as facilitating the monitoring and management of exponentially increasing chronic disease such as diabetes. Mobile Health (mHealth), and Medical Apps offers the possibility of pervasive anytime, anywhere, for anyone delivery of healthcare services. The objective of this mini-track is to identify solutions to effect superior wellness management and healthcare by soliciting work-in-progress and completed research papers on mobile Apps and mHealth solutions that: (1) assess the infrastructure issues towards supporting mHealth, (2) propose and/or evaluate the design, development, and implementation of successful mHealth applications, (3) assess the impact of mHealth applications on patients, doctors, healthcare organization, and society in general, (4) develop theories to better understand the phenomenon of mHealth and eHealth and (5) evaluate key barriers and facilitators such as policy, compliance to standards, privacy and security requirements.

Minitrack 2: Digital Resources for the Aging Society (SIGHealth)
Heiko Gewald, heiko.gewald@hs-neu-ulm.de
Doug Vogel, isdoug@hit.edu.cn
Wen (Stella) Tian, w.tian@surrey.ac.uk

All developed and emerging economies face the challenge of aging societies. Not only is the percentage of the elderly within the population growing, they are also getting older than generations before. This trend put tremendous pressure on social and healthcare systems around the world. Electronic resources (healthcare information systems, wearables, robots, internet-of-things, apps, websites, virtual discussion groups, social media etc.) provide a perspective to enable seniors to life in self-contained circumstances for longer than today. These resources also create enormous amount and variety of data that need to be address with present data sciences and artificial intelligence techniques. The minitrack addresses these challenges and opportunities by providing a forum to share high quality research on all aspects of digital resources which benefit the aging society. We welcome empirical and conceptual work as well as design science papers. All research which adds to our understanding how digital resources are accepted and used by seniors and what benefit they provide is in scope of the minitrack. We explicitly welcome papers dealing with issues of wellness, hospitality and medical tourism with respect to the aging society.

Minitrack 3: Health Information Privacy and Security
Nancy Martin, nlmartin@siu.edu
David Green, dgreen@govst.edu

The type and number of organizations that handle health data is multifarious and growing. To complicate matters further, the use of technologies such as internet-connected medical devices and telemedicine is also on the rise. Furthermore, handlers of health data face a wide variety of complex regulatory compliance issues. For these reasons, the protection of health information is distinctive and merits a focused research effort within its own minitrack. This minitrack aims to highlight a wide range of research focused on the protection of health information. Research and results from this mini-track will bring light to unique data protection issues in healthcare. This minitrack encourages interdisciplinary research, a wide variety of approaches, and both completed and in-progress research papers.

Minitrack 4: Pharmaceutical Enterprise Systems and Supply Chain Management Systems
Ahmad Alibabaei, a.alibabaei@sbmu.ac.ir
Hamidreza Rasekh, rasekh@sbmu.ac.ir

Pharmaceutical industry processes have some specific characteristics, and Pharmaceutical supply chain is more complex rather than many of industries. Product characterization, regulatory requirements, cost considerations, quality assurance and compliance, different margin of patent products and generics and special storage condition of biopharmaceuticals are some of issues that influence organizational processes in pharmaceutical filed. In addition of mentioned items, some other issues such as new delivery methods including direct to patient (DTP) for some special drug affect managing the supply chain. Using Information Systems can have a significant role in handling these issues by managing and integrating data and information among the organization and its value chain. Therefore, designing and implementation of enterprise systems and supply chain management systems are very important in this era.

Minitrack 5: Role of Technology in Improving Healthcare Delivery Processes (SIGHeath)
Jim Ryan, jryan@aum.edu
Carmen Lewis, cclewis@troy.edu
Yajiong (Lucky) Xue, xuey@ecu.edu

Healthcare organizations redesign processes and implement various forms of information technology (IT) to increase productivity, lower costs, and improve quality of care. Unfortunately, large health IT investments often do not achieve the expected levels of improvement. Recognizing that significant improvements require more than just deploying IT, this minitrack seeks papers that investigate the role of information systems (IS) and IT in improving healthcare delivery as well as opportunities and challenges for IT-enabled change. The minitrack is open to papers on challenges and benefits from improved healthcare delivery over a variety of healthcare settings (e.g., hospitals, ambulatory clinics, or in the home). It is also open to multiple research methods including qualitative, quantitative, and design science approaches. We are especially interested in interdisciplinary approaches (e.g., IT, process design, as well as managerial and/or policy initiatives). Because the national context affects health care delivery choices, we are also interested in multi-national studies.

Minitrack 6: Digital Transformation in Healthcare
Joseph Tan, tanjosep@mcmaster.ca
Michael Dohan, msdohan@lakeheadu.ca
Kaushik Ghosh, kghosh@lamar.edu

We are at the beginning of a fourth industrial revolution, enabled by emergence of new and improved digital capabilities. The ‘speed’ and ‘scale’ of changes within industries, such as healthcare, is imminent. Many believe that digital transformation, defined as digitally-enabled, continuous, strategic undertaking to significantly improve business processes and customer engagement, is critical to advance the state of healthcare in order to improve patient outcomes. This minitrack seeks to understand the key strategic drivers of digital transformation for some of the entities in the healthcare value chain, including providers, payers, and pharmacies. The aim is to develop a comprehensive view of how patient outcomes and experience can be improved through digital transformation. This minitrack will consider empirical research, reviews of current literature, theory, methodology, and relevant position papers.

Minitrack 7: Cloud Computing for Healthcare
Au Vo, auvo@sfsu.edu
Miloslava Plachkinova, mplachkinova@ut.edu

Cloud computing provides unique capabilities for organizations because of its elasticity, scalability, and cost effectiveness. Specifically, in healthcare, it can be used to store, access, and process medical data, which in turn can provide better health outcomes for the patients. However, implementation of cloud computing seeks to further that goal. This minitrack encourages research on current and future challenges and opportunities relating to the implementation of cloud solutions in the healthcare domain. Submissions may focus on electronic health records (EHR) and Health Information Exchange (HIE) on the cloud, edge computing, storage and processing of medical data, wearable devices and mobile applications using cloud solutions, health analytics, and big data on the cloud. Research can look into future directions for cloud computing implementations in healthcare, data retention and data removal from the cloud, as well as strategies to overcome physician resistance in using cloud solutions.

Human-Computer Interaction (SIGHCI)

Sponsoring SIG: SIGHCI

Track Co-Chairs:

  1. Miguel I. Aguirre-Urreta, Texas Tech University, miguel.aguirre-urreta@ttu.edu (primary contact)
  2. Dezhi Wu, Southern Utah University, wu@suu.edu
  3. Jeff Jenkins, Brigham Young University, jeffrey_jenkins@byu.edu

Description of Track:

The AMCIS 2018 HCI Track will provide a forum for AIS members to present, discuss, and explore a wide range of issues related to Human-Computer Interaction and Information Systems. Human Computer Interaction (HCI) is an interdisciplinary area that has attracted researchers, educators, and practitioners from several disciplines. It essentially deals with the design, evaluation, adoption, and use of information technology, with a common focus on improved user performance and experience. New and exciting research opportunities are emerging, including issues and challenges concerning people’s interactions with various information technologies that can be examined from an organizational, managerial, psychological, social, or cultural perspective. This track welcomes papers that aim at advancing our understanding of human‐computer interaction at the individual, work group, organization, or society levels. Submissions may use any type of research methods.

Opportunities/Fast Tracking in Journals (if any):

THCI has agreed to fast-track the ‘best-in-track’ papers as well as any other that the track-chairs deem ready.

Minitrack 1: Interface Design, Evaluation and Impact
Younghwa Lee, gabelee@miamioh.edu
Andrew Chen, andrewchen@ku.edu
Anna McNab, amcnab@niagara.edu

This mini-track is an outlet for human-computer interaction (HCI) papers that research interface design, evaluation, and impact. It supports a wide-ranging set of research topics, methods, and perspectives in the HCI area. Possible topics include user interface design and evaluation for B2B, B2C, C2C e-commerce, m-commerce, and social media sites, business software including ERP, Internet of Things, big data dashboard, and healthcare, virtual worlds and games. User task analysis, usability testing, the analysis of the impacts of interfaces on the attitudes, behaviors, performance, or productivity of individuals, organizations, and society are also the topics of this mini-track. Authors are encouraged to investigate new issues related to and apply new approaches of considering HCI in light of emerging technologies and technology trends. A number of papers have been published at the premier IS journals in the past. Excellent conference submissions have been considered for fast-track options at journals publishing HCI research.

Minitrack 2: Promises and Perils of Artificial Intelligence and Machine Learning: Disruption, Adoption, Dehumanisation, Governance, Risk and Compliance
Valeria Sadovykh, valeria.a.sadovykh@sg.pwc.com
David Sundaram, d.sundaram@auckland.ac.nz

In the last decade, Artificial Intelligence (AI) and Machine Learning (ML) have developed from peripheral technologies to dominant drivers of innovation. They are routinely used to recognize images; parse speech; respond to questions; make decisions; and replace humans. Given that AI and ML tools are becoming a part of our everyday lives, it is critical that researchers and practitioners understand their state of art, adoption and influence. Improperly deployed AI and ML tools can violate privacy, threaten safety, and take questionable decisions that can affect individuals, organizations and ultimately society. This minitrack will focus on the promises and perils of AI and ML with a particular focus on (a) adoption, (b) disruption, (c) potential dehumanisation, and (c) governance, risk and compliance mechanisms required to protect and enhance human wellbeing. We welcome wide-ranging papers with qualitative and quantitative orientations; with theoretical and practical contributions; from personal, organizational and societal perspectives.

Minitrack 3: IS, Food Industry and Consumer Behavior
Chul Woo Yoo, yooc@fau.edu
Jahyun Goo, jgoo@fau.edu
C. Derrick Huang, dhuang@fau.edu
Ravi S. Behara, rbehara@fau.edu

This minitrack examines the nature and implications of use of IT in food industry. With growing concerns for food safety, service quality and information sharing in food industry, the impact of information systems and human-computer interaction in the context is receiving great attention. The fact that food industry is related to health issues as well as regular consumption satisfaction makes distinctive phenomena such as organic food purchase, consumers’ willingness to pay price premium, intensive information search, etc. This minitrack aims to extend our understanding of IS in food industry, human-computer interaction, and consumer behavior to enhance the theoretical foundation for research, offer guidance to practitioners and share important empirical findings with consumers. This minitrack welcomes conceptual and empirical research papers investigating this emerging phenomena using various theories and methodologies.

Minitrack 4: Trust in Information Systems
Fiona Nah, nahf@mst.edu
Gaurav Bansal, bansalg@uwgb.edu
Sherri Komiak, skomiak@mun.ca

The minitrack will provide a forum for AIS members to present, discuss and explore a wide range of issues related to all aspects of trust and distrust in information systems. Designing trustworthy technology, i.e., technology that has trustworthy characteristics, requires well-informed research. We are particularly interested in evolutions of trust research that consider the design of information systems to increase users’ trust. Papers of interest range across a wide spectrum of topics related to online trust, e.g., from those that advance the conceptualization and nomological network of trust (or distrust) in information systems to those that enhance discovery and identification of the moderating role of context.

Minitrack 5: Cognitive, Affective, and Conversational HCI
Ryan Schuetzler, rschuetzler@unomaha.edu
Mark Grimes, gmgrimes@bauer.uh.edu
Nathan Twyman, nathantwyman@mst.edu
Jeffrey Proudfoot, jproudfoot@bentley.edu

Understanding and adapting to the cognitive and affective states of users can enable systems to interact more effectively. Recent research has explored ways to understand cognitive and emotional states through a variety of sensors and technologies, including fMRI, eye tracking, keystroke dynamics, vocalics, kinesics, and mouse tracking. Emerging systems can incorporate information about users from these sensors to create more humanlike responses, to improve decision processes, to assess the veracity of user responses, and to better understand how the user is thinking or feeling. These systems may interact in novel ways, like the conversational systems in many digital assistants. This mini-track provides an outlet for human-computer interaction (HCI) research on systems and human behaviors with systems that respond to the cognitive and affective states of users. Appropriate topics for submissions to this mini-track include conversational technology (e.g., chatbots), affective or cognitive state detection, HCI for credibility assessment, and affective computing.

ICTs in Global Development (SIGGlobDev)

Sponsoring SIG: SIGGlobDev

Track Co-Chairs:

  1. Narcyz Roztocki, State University of New York at New Paltz and Kozminski University, roztockn@newpaltz.edu, (primary contact)
  2. Renata Gabryelczyk, University of Warsaw, r.gabryelczyk@wne.uw.edu.pl
  3. Janice Sipior, Villanova University, janice.sipior@villanova.edu

Description of Track:

Information and Communication Technologies (ICT) have a major impact on economic and societal development. Though developing, emerging, and transitional economies play an increasingly important role in the global market, mainstream information systems research continues to focus on the relatively small group of countries with highly developed economies. The business, social, and legal environments of less developed economies often mandate that ICT implementation and management apply different practices and models from those conceived and tested in highly developed countries. The intention of this track is to encourage more research and publications on ICT focused on developing and emerging markets and communities.

Thus, this track serves as a forum for research on the appropriate use and diffusion of information and communication technologies and associated management practices in the distinctive environments of developing, emerging, and transitional economies.

Opportunities/Fast Tracking in Journals (if any):

Information Technology for Development

Minitrack 1: Localization of ICTs for Socioeconomic Development
Shana Ponelis, ponelis@uwm.edu

The implementation and use of ICTs initially designed and/or developed elsewhere requires varying degrees of localization, referred to among others as adaptation, local improvisation, transformative localization, translation, amalgamation, assimilation, hybridization, and indigenization; these processes are often associated with local innovation to bridge any design-actuality gaps and/or meet unique local needs. This mini-track welcomes submissions from researchers and practitioners that share research results or professional insights with regard to the innovative processes necessary for the diffusion, adoption, implementation and use of ICTs in developing, emerging, or transitional economies among individuals, organizations, communities, industry sectors, and societies to effect digital disruption for socio-economic development. The track is open to all methodological approaches and perspectives.

Minitrack 2: Topics in ICT for Development: General Minitrack
Grażyna Paliwoda-Pękosz, paliwodg@uek.krakow.pl
Dimitris Karagiannis, dk@dke.univie.ac.at
Paulo Rupino da Cunha, rupino@dei.uc.pt
Piotr Soja, sojap@uek.krakow.pl

The minitrack will cover issues connected with ICTs in global development but which do not fit exactly in any of the other minitracks. The papers submitted to this minitrack should be relevant to the track ICTs in Global Development (SIGGlobDev) and should be characterized by at least one of the following features: covering/signalling new/emerging ideas and thought-provoking research, presenting cross disciplinary research, the authors are co-chairing one of the other minitracks (and, thus, unable to submit there).

Minitrack 3: ICT Collaboration in Cross-Organizational, International, and Global Settings
Maria Madlberger, maria.madlberger@webster.ac.at

With growing integration of corporations, public authorities, non-profit organizations, project teams, and individuals in cross-organizational, international and global settings, ICT collaboration is getting increasingly relevant. ICT in cross-organizational, international, and global settings can facilitate collaboration and enable improved business processes in many contexts, e.g., supply chains, product development, or project management. It is characterized by high complexity and challenges such as differences in ICT infrastructure, business processes, culture, legal regulations or the economic environment. This mini-track invites research that contributes to a clearer understanding of ICT collaboration processes, their challenges, success factors, and benefits in cross-organizational, international, or global settings. All methodological approaches, including case studies, surveys, literature reviews, design science etc. are welcome.

Minitrack 4: ICT Innovation & Socioeconomic Development
Regina Connolly, Regina.Connolly@dcu.ie
Caroline Lancelot-Miltgen, clancelot@audencia.com

The ICT Innovation and Socioeconomic Development mini-track encourages contributions from researchers and practitioners in relation to the issues surrounding ICT innovation adoption in developing countries, its associated challenges, solutions and advice in relation to same. This mini-track invites researchers and practitioners to share and analyze their success stories, failures, mistakes, and advice, which would gather momentum for a global discussion on better management of ICT innovation, furthering the larger goal of socioeconomic and human development of marginalized communities across the world.

Minitrack 5: ICT Issues in the Arab and Middle Eastern Countries
Mazen Ali, mali@uob.edu.bh
Yousif Alhinai, yalhinai@squ.edu.om
Fayez Alqahtani, halqahtani@ksu.edu.sa

Over the last few decades much of the Information Systems (IS) research has been focused on developed countries. While more recently there has been a noticeable increase in the number of IS studies in developing countries, these studies have mainly been specific to East Asian and Pacific countries. IS research in the context of Middle Eastern countries has been overlooked. Middle Eastern countries have witnessed a tremendous growth in Information and Communication Technology (ICT) development but research has been limited. These countries have different social, economical and cultural context compared to East Asian and other developing and developed countries. Better understanding adoption of ICT would help practitioners in the Middle East and be a valuable contribution to the IS field. Therefore, the objective of this mini-track is to invite IS professionals and academics conducting research on ICT in Middle Eastern countries to submit their work.

Minitrack 6: Information Communication Technologies in Asia
Xusen Cheng, xusen.cheng@uibe.edu.cn
Siyuan Li, Siyuan@clemson.edu

Information and communication technologies (ICTs) have long been associated with a country’s innovativeness and development. Asia, as one of the fastest growing regions in the world, benefits a lot from its fast development in country-level ICT infrastructures. With the recent initiative of the Silk Road Economic Belt and the 21st-Century Maritime Silk Road (the Belt and Road initiative for short, from Asia to Europe and Africa), Asian countries, especially China, will tighten the economical relationships among the countries on the paths of Belt and Road. In this process, ICT will play an important and critical role in the international trade, collaborations and communications. This mini-track targets on the ICT impacts on country-level/organizational level/user level collaboration and developments as well as how ICT affects economic and market performance in the countries/regions in Asia.

Minitrack 7: ICTs in Africa: Research on Success Stories and Failures
Solomon Negash, snegash@kennesaw.edu

Information and Communication Technologies (ICTs) are at the center of any business process that links suppliers, customers, government regulators, and competitors. Many organizations in Africa and other developing economies have used ICTs to successfully achieve economic development and growth. This minitrack invites researchers and practitioners to share and analyze their success stories, failures, mistakes, and advice. The minitrack welcomes research that would further the larger goal of socioeconomic and human development of marginalized communities across Africa and developing economies. Papers in the following topics and more are welcome: ICTs in social businesses, eLearning, eHealth, eCommerce, and eGovernment, ICT in economic development, Government policy and institutional frameworks for developing economies, Privacy and security issues in developing economies.

Minitrack 8: Sharing, Creative and Freelance Economy for Socioeconomic Development
Karolina Kuligowska, kkuligowska@wne.uw.edu.pl
Paulina Stachura, pstachura@wne.uw.edu.pl

Global economy is facing the tendency toward outsourcing and subcontracting, associated with distributed data processing. The digitization of the economy and the development of ICTs have tended to encourage a growing number of employees to work from remote locations in mobile, project-based, freelance and self-employed jobs. Coworking, a new type of collaboratively oriented workplace, results from a global process of blurring of the lines between old, well-defined categories, practices and concepts in the economic, social, and technological realms and typically refers to the new alternative workspace of the ‘freelance economy’. Freelancers and independent workers access coworking spaces with the purpose of collaboration, fostering the exchange of knowledge, increasing productivity and favoring creativity. The rise of remote work, collaborative communities and coworking phenomenon is part of a broader socioeconomic development. The objective of this mini-track is to explore what constitutes socioeconomic system-shift involving sharing, creative, and freelance economy.

Minitrack 9: Innovation Capability for Competitiveness
Jolanta Kowal, jolakowal@gmail.com
Juho Mäkiö, juho.maekioe@hs-emden-leer.de
Anna Kuzio, annakuzio@gmail.com

The objectives of this mini-track focus on innovation capability in Information Systems, increasing business competitiveness in emerging economies, encouraging more research on this topic by providing platform to share research results, create new partnerships and get new ideas for further research. Topics of interest can include but are not limited to the following: ICT innovations for Customer relationship management, E-governance challenges for innovations, ICT innovations in IT governance , Innovative capability in human capital of IS development, Innovative application of IT and IS in education and healthcare , Innovations for ICT Social media, Innovative ICT strategy as a tool for Business model design, New IT tools for delivering marketing innovations, Cybersecurity agenda as a basis for innovations, Open innovation IT and IS solutions, IT as a driving force of Business Intelligence innovations, Big data capabilities as a competitive advantage for innovations, IS solutions for alternative innovative trading systems.

Minitrack 10: ICT4D Issues in Transition Economies
John Mulenga, jmulenga@kozminski.edu.pl

In contrast to the abundant research on ICTs in developed economies, there is still less research focusing on transition economies. In the context of this mini-track, transition economies are countries that moved or are in the process of moving from a centrally planned economy to a market-driven system. Transition economies are characterized by a relatively low level of socioeconomic development but experience a robust continual economic expansion, resulting in fast-growing per capita income in contrast to slow steady growth of the developed world. The socioeconomic differences and rapid rate of growth in transition economies necessitate a diversified approach to ICT4D models and usage. Subsequently, this calls for independent research focused on these markets alone, since a model from the developed economies may not be inclusively transferable. Thus, this mini-track aims at providing a forum for authors to discuss and exchange ideas on the ICT4D research field in transition economies.

Minitrack 11: ICT for Development in Sub-Saharan Africa Nations
Francis Andoh-Baidoo, francis.andohbaidoo@utrgv.edu
David Asamoah, dasamoah.ksb@knust.edu.gh
John Effah, Jeffah@ug.edu.gh

The African continent has been neglected in many ways including academics. However, recent UN Outlook report indicates that several Sub-Saharan Africa countries have experienced better economic growth rates than those of the United States, Western Europe, and some Asian countries. Information and communication technologies (ICTs) are important enablers of the socio-economic development of Sub-Saharan African nations. Often, the implementation of ICT is more challenging than in more developed economies, and a high level of adaptability and creativity is required. The objective of this minitrack is to provide a forum to interested researchers for presenting and discussing these ICT issues specific to the Sub-Saharan African region.

Information Security and Privacy (SIGSEC)

Sponsoring SIG: SIGSEC

Track Co-Chairs:

  1. Sanjay Goel, University of Albany, SUNY, goel@albany.edu (primary contact)
  2. Dave Biros, Oklahoma State University, david.biros@okstate.edu
  3. Herbert J. Mattord, Kennesaw State University, hmattord@kennesaw.edu
  4. Jordan Shropshire, University of South Alabama, jshropshire@southalabama.edu

Description of Track:

Cyber Security remains a key challenge for organizations despite massive investments over the last two decades. While technological advancements have been made to improve cyber defense, human vulnerabilities have become the weakest link in security. High profile events such as defections, espionage, and massive data breaches have led the public to question their own expectations of privacy. While there is an abundance of practices and techniques for employing cyber security, many hard problems remain unanswered.

The purpose of this track is to provide a forum for theoretical developments, empirical research findings, case studies, methodologies, artifacts, and other high-quality manuscripts.  Sponsored by SIGSec, we seek to address important questions arising from emerging developments in information security, such as: security analytics, financial crimes, security analytics, and digital forensics? How do system defenders share information to mitigate vulnerabilities and exploits? Does pervasive data collection deter privacy-conscious individuals? Do regulations and policies influence employee security behaviors and organizational security postures?

Opportunities/Fast Tracking in Journals (if any):

High quality papers will be considered for special issues of Database and Information Systems Frontiers (ISF)

Minitrack 1: Digital Forensics, Data Analytics and Data Security
Ryan Benton, rbenton@southalabama.edu
William Glisson, bglisson@southalabama.edu
Kim-Kwang Raymond Choo, raymond.choo@utsa.edu
Raju Gottumukkala, nrg0821@louisiana.edu

Cloud computing, on-demand services, mobile devices and the Internet of Things have spawned a tremendous growth in data available to forensic analysts. This deluge has created several challenges, including how to effectively search data for valuable information, effectively exploit different sources of information, and detect and handle incomplete or falsified data (coined as big forensic data challenges by Quick and Choo). Furthermore, the ephemeral nature of (cloud) containers and virtual machines, along with improved security, have created challenges in the collection and preservation of data. Auspiciously, the data analytic fields, such as visual analytics, machine learning, big data, and ontological reasoning, have made great progress with respect to searching large amounts of disparate data, removing and correcting erroneous information, and generating actionable knowledge. This mini-track seeks innovative work that leverages data analytic methods to improve data security, enhance digital forensics investigations and/or aid in resolving current digital forensic challenges.

Minitrack 2: Security and Privacy for Innovation and Emerging Topics
Miloslava Plachkinova, mplachkinova@ut.edu
Chris Maurer, maurer@virginia.edu

Innovations are becoming an inherent part of our lives. Every day we witness new disruptive concepts that have the potential to change the future. Being able to adequately assess them from a security and privacy perspective is crucial in order to better understand all potential risks and be more prepared to address them. This minitrack encourages research on the challenges and opportunities relating to the security and privacy for innovations across different fields. Further, it addresses any new emerging topics and trends related to security and privacy issues. Research may focus on risks and vulnerabilities of next generation technologies and systems, including the Internet of Things (IoT), privacy and compliance with the General Data Protection Regulation (GDPR), the intersection of big data and security/privacy concerns, or technical and legal issues related to securing innovations and intellectual property.

Minitrack 3: Perpetrators and protectors: human-centered information systems security
Pierre-Emmanuel Arduin, pierre-emmanuel.arduin@dauphine.fr
Dragos Vieru, dragos.vieru@teluq.ca

Literature on IS security takes into consideration both internal and external sources as threats to information security. However, recent studies show insider threats as the main source of security breaches. While the behavior of digital artifacts is predictable, IS security specialists must take into consideration employees’ unknown and unpredictable behavior during the elaboration of IS security policies. In this context, employees are sources of security breaches, but also, unbeknownst to them, sources of new knowledge that might help managers to elaborate more effective security policies. This mini-track is interested in behavioral, cognitive, contextual, and social aspects that are impacted by and that impact organizational IS security. It includes the conceptualization of specific issues and their associated constructs, empirical validation of models, and case studies illustrating manipulation and human hacking successes and failures. Major topics may include: (1) Human-centered information systems security, (2) Organizational impacts of misaligned IS security policies, and (3) Innovation.

Minitrack 4: Moving Beyond Traditional Constructs in Information Security Research
Mohammad Merhi, mmerhi@iusb.edu
Punit Ahluwalia, punit.ahluwalia@utrgv.edu

Employees are organizations’ core assets that interact with Information Systems (IS) in order to perform their tasks; however numerous studies have reported that employees noncompliance of IS security policies is the main cause of security breaches within organizations. Over the last decade, the IS research community has contributed substantial research in order to understand the causes underlying IS security noncompliance. Most of this research draws upon the General Deterrence (GDT) and Planned Behavior (PBT) theories to explain the behavior that motivates IS security compliance. Even though the existing research has significantly contributed to the understanding of the phenomenon of IS security noncompliance, several studies have reported non-convergent findings. The purpose of this mini-track is to provide a forum to present and discuss theoretical models, methodologies, and empirical cases concerning employees’ behaviors and noncompliance with IS security policies. This mini-track aims to investigate new theories and constructs that have not been explored in IS security compliance literature. Therefore, we invite innovative papers that explore new constructs and theories that address a variety of issues pertaining employees’ behaviors towards IS security in organizations. The goal is to advance our understanding of the IS security noncompliance phenomenon. Cross-cultural studies or comparative studies highlighting differences and similarities regarding employees’ behaviors with IS security in emerging and developing countries are also welcome.

Minitrack 5: Information Privacy in Firm-Customers and Firm-Employees Relationships
Caroline Lancelot-Miltgen, clancelot@audencia.com
Oyku Isik, oyku.isik@vlerick.com
Ales Popovic, ales.popovic@ef.uni-lj.si

Information Privacy is an important research topic with wide implications, not only for businesses but also for regulatory bodies, governments, and the general public. Today, organizations are faced with an ever-growing possibility of cyber-attacks and an increased regulatory pressure which puts their reputation at high risk. Citizens, consumers, and employees alike are more selective about organizations they can trust in handling their personal data. Even though the contribution to the privacy literature has significantly increased over the last decades, how the above-mentioned challenges (security, regulation and increased public awareness) impact the ways organizations deal with privacy remains to be explored. Additionally, how consumers and employees cope with organizations collecting and using their data is still to be deeply explored. This mini track encourages submissions examining privacy issues within firm-customer and firm-employee relationships and exploring how (mis-)management of privacy impacts these relationships. We especially encourage research, conceptual and empirical, building on organization science, ethics, marketing, human resources, and management theories. Topics of interest may include (but are not limited to): Data protection regulation (e.g. GDPR) implementation challenges and best practices e.g.consumer or employee consent collection, Public perceptions about/attitudes towards data disclosure and information privacy, Employee or Customer data privacy management, Link between corporate social responsibility and privacy management, Consumer or employee formation of trust, Consumer or employee reactions to cyber-attacks or privacy failures, Exploration of the privacy calculus or the privacy paradox paradigms, Exploration of why and how affect can influence privacy-related decision-making, etc …

Minitrack 6: Fraud, Social Engineering and Information Security
James Parrish, James.Parrish@unt.edu
Andy Green, agreen57@kennesaw.edu

Business losses due to fraud committed by external actors is a global concern, with recent studies showing losses in the billions of dollars. Social engineering has proven to be a reliable attack vector for adversaries engaged in these activities, using techniques such as open source intelligence collection (OSINT), spear phishing, voice over IP (VoIP) attacks, and short message service (SMS) attacks, and the like. This mini-track invites the authors to submit papers that address relevant issues and concerns related the intersection of fraud and social engineering as an attack method. Topic areas may focus on, but are not limited to: legal and criminal issues related to investigation, apprehension and prosecution of suspects, in domestic and multinational scenarios, technical and non-technical controls and processes used to detect fraud within the organization, technical and non-technical controls and processes used to prevent fraud within the organization, legal and privacy issues related to organizational policies designed to address data shared by employees via social network sites.

Minitrack 7: IT GOVERNANCE, RISK AND COMPLIANCE IN CONTEXT OF SECURITY AND PRIVACY
Arunabha Mukhopadhyay, arunabha@iiml.ac.in
Manish Gupta, mgupta3@buffalo.edu
Raj Sharman, rsharman@buffalo.edu

The main focus of the mini-track includes papers relating to IT Risk, IT Audit and Compliance, Research papers addressing information assurance issues from a socio-technical, behavioral and economic perspective may be submitted to this mini-track. Organizations globally are trying to harness the advances in Social Media, Mobile technology, Analytics, Cloud Computing and Internet of Things (SMACI) to bring about digital transformation for their organizations. But, brings along security and privacy issues related to people-process- technology. Using predictive methodology and big data techniques organizations are trying to redesign their IT Governance, Risk and Compliance (GRC) frameworks [1, 3]. Text mining on dark-net or hacker forums can provide a rich understanding the probable vulnerabilities that they are planning to exploit in the near future. Governance, Risk, and Compliance (GRC) studies connect the impact of IT Risk [2, 5] to the overall Enterprise Risk Management process and give the stakeholders a complete picture of the organization. Organizations spend substantial amounts on IT security, yet internal and external attackers are awaiting an opportunity to break in and create losses for the organization [4, 6]. Papers that deal with behavioral security [1, 6,7, 8, 9, 10, 11] are welcome. For many years, researchers addressed security problems from purely from a technical perspective. More recently, the focus has shifted to IT Risk, IT Audit and Compliance [12]. This is especially the case with healthcare organizations where there is an increased focus on IT risk management in addition to compliance with HIPAA regulations.

Minitrack 8: Digital Crimes, Forensics, and Post-Incident Management
Mohammadreza Mousavizadeh, m.mousavizadeh@wmich.edu
Rui Chen, ruichen@iastate.edu

Many organizations experience security breaches (e.g., data breaches) and each incident affects a victim organization with respect to its brand image and customer loyalty. To respond to a security incident, organizations draw on digital forensics techniques to determine cause, prosecute offenders, and provide insight into the attack vectors deployed. Meanwhile, organization leaders adopt management strategies to alleviate the adverse impacts of an attack on affected employees or customers. This mini-track seeks studies exploring how technical and managerial options can strengthen an organization’s security posture and minimize the likely impacts of security incidents. Examples topics include: (a) the impact of digital forensics approaches, techniques, and/or tools on an organization’s defense posture and residual risk, (b) digital forensic case studies, (c) forensic data analytics and organizational performance, (d) security policies, investment, and educational programs, (e) economic impacts of security incidents on an organization, (f) affective and behavioral responses of individual victims such as employees or customers, (g) risk communication and compensation strategies on affected victims, and (h) other topics related to organizational digital crimes and responses.

IS in Education, IS Curriculum, Education and Teaching Cases (SIGED)

Sponsoring SIG: SIGED

Track Co-Chairs:

  1. Asli Akbulut, Grand Valley State University, akbuluta@gvsu.edu (primary contact)
  2. Rhonda Syler, University of Arkansas, rsyler@walton.uark.edu
  3. Craig Van Slyke, Northern Arizona University, Craig.VanSlyke@nau.edu

Description of Track:

Information systems (IS) educators face a number of challenges in the current environment, including dealing with declining enrolments, preparing students for the changes in the profession and updating curriculum to integrate new ideas and technologies. These challenges make sharing IS education-related knowledge and practices especially critical. Therefore, it is critical that leading conferences, such as AMCIS, include a strong IS education track. As the official AIS special interest group on education, SIGED is uniquely positioned to organize an IS education track.

This track provides an opportunity for IS educators and researchers to exchange ideas, techniques, and applications through a combination of workshops, panels and paper presentations.  Parallel to the 2018 Conference theme, “Digital Disruption” the focus is on innovation, disruptive technologies, and quality advances in IS and MIS instruction and curriculum. Different submission topics are welcome, ranging from papers aimed at improving the teaching of specific courses to “big picture” papers intended to address broad topics.  Submissions using information systems technology to advance education in other disciplines are also welcome.

Suggested Topics

  • Information Technology in Education
  • Virtual learning environments
  • Mobile education
  • Pedagogical and Curricular Innovations in IS education
  • Gamification
  • Assessment of IS Courses and Curricula – SIGPAA
  • The importance of IS education in functional areas
  • Social issues related to IS education
  • Ethical issues in the IS curriculum
  • Women and minorities in IS programs
  • Improving enrollments in IS programs
  • Teaching cases

Minitrack 1: Technology Enhanced Collaborative Learning (SIG ED)
Rassule Hadidi, hadidi@uis.edu

Information and Telecommunication Technologies (ITT) continue to play a significant role in facilitating collaboration among individuals and organizations around the globe. In particular, the use of collaborative systems for teaching and learning between both faculty-students and students-students has increased considerably. The focus of this mini-track is to explore theoretical and practical ways to incorporate learning technologies into teaching and learning, to foster engagement, and to improve the overall educational environment. Possible research topics include, but are not limited to: adoption and diffusion, effective and mindful use of learning technologies, models of collaborative learning, collaborative tools and technologies, usability and user satisfaction, support and training structures, the role of learning technologies and human educators in teaching and learning, value-added impacts of using learning technologies, efficient measurement and management of learning technologies, outcome measures, sharing economy and online teaching, and state-of-the-art practices.

Minitrack 2: General IS Education Mini-Track
ASLI AKBULUT, yagmurakbulut@hotmail.com
MART DOYLE, mdoyle@temple.edu

The purpose of the General IS Education Mini-track is to host high quality research papers and best practices on IS Curriculum and Education topics that have not been covered in other SIGED mini-tracks. The mini-track encourages submissions that particularly focus on innovation and quality advances in IS/MIS Education. Teaching cases as well as different types of submissions including empirical, theoretical, qualitative and quantitative research papers are welcome. Potential topics of interest include, but are not limited to the following: Online/hybrid teaching, MOOCs, flipped classrooms, Continuous improvement in IS education, Pedagogical and curricular innovations in IS education and their impact, Student engagement in IS education, Mobile education, Use of social media in IS education, Emerging technologies and IS education, Ethical and social issues related to IS education, The importance of IS education in functional areas, Improving IS/MIS Enrollments, Under-representation of women and minorities in IS/MIS majors.

Minitrack 3: Nifty Assignments
Stephen Larson, stephen.larson@sru.edu
David Gomillion, david.gomillion@gmail.com

We all have nifty and useful assignments and projects that help us engage students and make courses more interesting and useful to students. This mini-track is the place to introduce and share your assignments and projects with your peers and get feedback. This mini-track will include assignments such as: Intro to MIS, Database Systems, Systems Analysis and Design, Programming, Project Management, ERP, Data Mining, Security, Big Data, Data Communications, etc.

Minitrack 4: Innovation in IS Education: Creative Approaches to Today’s Opportunities and Challenges (SIGED)
Heikki Topi, htopi@bentley.edu
Ryan Wright, rtwright@virginia.edu

In today’s technology- and data-centric global world, the role of an IS educator is both exciting and challenging. We are helping students to be prepared to deal with competitive pressures, global issues, and complex problems. These factors, coupled with ever-changing technologies, evolution of systems, generational differences, and gaps between curriculum outcomes and industry requirements, make this a challenging time to be an IS educator or an administrator responsible for IS education. Every challenge does, however, also provide an opportunity for those who can adapt and innovate. Our proposed mini-track will give the conference attendees an opportunity to explore a variety of innovative topics that will assist in tackling these challenges and contributing to the successful development of IS professionals. A Call for Proposals will articulate further a set of sample topics, including innovative curriculum strategies, innovative modes of delivery, and supporting life-long learning through innovative program models.

Minitrack 5: Usage of Simulations, Educational Games and Gamification in Education
Jorge Martins, jorge.martins@sheffield.ac.uk
Andreea Molnar andreea.molnar@lancaster.ac.uk

Simulations and games have existed even before the introduction of computers. However, the potentials and drawbacks of using them in education are still not fully understood. The research performed in the field is also complex, the complexities being related to simulations/game/gamification activity design or the complex social and cultural context in which they are used. The purpose of this mini track is to advance research and to provide a forum that will allow a deeper understanding and knowledge sharing about the relevant issues, opportunities and solutions pertaining to the usage of simulations, educational games and gamification. It provides an opportunity for educators and researchers engaged to exchange ideas about their experiences and outcomes obtained from integrating serious games, simulations, and gamification in educational settings.

IS Leadership and the IT Profession (SIGLEAD)

Sponsoring SIG: SIGLEAD

Track Co-Chairs:

  1. Jim Denford, Royal Military College of Canada, jim.denford@rmc.ca (primary contact)
  2. Mike Eom, University of Portland, eom@up.edu

Description of Track:

The IS Leadership and the IT Profession track is aimed at fostering a forum for IS scholars engaging in a range of issues surrounding the practice of IT related research including IS leadership, the IT workforce, career development/training and issues surrounding the IT profession. Specific objectives of the track are to allow members to share their research, develop the discourse between academia and practice, engage in exchange of perspectives, and encourage future collaborations. The track is sponsored by the AIS Special Interest Group on IS Leadership (SIGLEAD) in collaboration with the Society for Information Management (SIM). This track has been led by SIGLEAD and hosted at AMCIS since 2003. The proposed track title is an evolution of the previous Human Capital in Information Systems title as the new title was determined to be more reflective of the SIGLEAD sponsorship, more reflective of growing coordination with SIM and more inclusive of the research interests of both groups.

Though articles on IS leadership and the IT profession abound in the practitioner press, much less attention has been devoted to the topic from an academic perspective. IT professionals – whether leaders at the CIO level, IS project and line staff or external professional service providers – are the human dimension of the discipline and therefore issues surrounding IT practice are of enduring concern to academics and practitioners alike. Mini-tracks will be sought to cover the range of the track interest and authors will be encouraged to submit both conceptual and empirical papers contributing to both research and practice that employ a variety of quantitative and qualitative methodologies.

Opportunities in Leading Journals (if any):

The topic is publishable in all top IS journals and opportunities for special issues with several IS journals are being sought.

Minitrack 1: IS Leadership Development
Jennifer Gerow, gerowje@vmi.edu

IS Leadership Development is broadly defined to include research on IS leaders such as CIOs and CTOs, including their roles and careers. Though articles on IS Leadership Development abound in the practitioner press, much less attention has been devoted to the topic from an academic perspective. IS Leadership Development sets directions, creates commitment, and adapts the IS unit to fit a changing environment. It is, thus, an enduring concern to IS academics and practitioners alike. It is an issue that should face organizations for many years because leadership has been a persistent concern of all societies and organizations. The mini-track seeks to explore the various dimensions, theoretical bases, and perspectives on IS Leadership Development and to advance the state of scholarship on the issue. Authors are encouraged to submit both conceptual and empirical papers that employ a variety of quantitative and qualitative methodologies.

Minitrack 2: IS Career Development
Paola Gonzalez, paola.gonzalez@dal.ca

Though articles on IS Career Development abound in the practitioner press, much less attention has been devoted to the topic from an academic perspective. The IT profession is a critical driving force for today’s organizations. Despite this importance, IT professionals are constantly facing challenges in their efforts to realize IT value, to climb the corporate ladder, to have a diverse workforce, to balance work and family, among others. The objective of this mini-track is to help us, academics and practitioners, further explore these issues and aim at better understanding the relationship between the IT professional and the organization. This mini-track welcomes research that address the issues above and emerging ones within the IS/IT workforce, talent management, career streams, professional developments, work/family balance of IS professionals, as well as ethical, societal, and legal issues related to managing IT professionals, among others.

Minitrack 3: Issues in the IT Profession
Joseph Taylor, joseph.taylor@csus.edu

Though articles on issues in the IT profession are common in both the practitioner press and the technology vendor community, much less attention has been devoted to the topic from an academic perspective. Managing IT requires leaders to understand the interplay between managerial decisions and information technologies and systems. Research regarding issues in the IT profession examines the business impacts relating to the decisions that IS leaders must make regarding the people, processes, data and technology that are make up information systems. It is, thus, an enduring concern to IS academics and practitioners alike. Research areas related to issues of the IT profession are informed by the results of the Society of Information Management (SIM) annual survey of IS leadership priorities. The mini-track seeks to explore the various dimensions, theoretical bases, and perspectives on issues in the IT profession and to advance the state of scholarship on the issue.

IT Project Management (SIG ITProjMgmt)

Sponsoring SIG: SIGITProjMgmt

Track Co-Chairs:

  1. Dawn Owens, The University of Texas at Dallas, dawn.owens@utdallas.edu (primary contact)
  2. Alanah Mitchell, Drake University, alanah.mitchell@drake.edu

Description of Track:

Unfortunately, information technology (IT) projects have become notorious for high failure rates or having significant cost or budget overruns. Both research and anecdotal evidence suggests that many IT projects struggle to meet functionality and quality targets. Research has identified multiple reasons for these challenges in IT projects, such as: project escalation, poor risk management, failure to manage user expectations, poor software development or project management processes, or inability to learn from past mistakes and successes. The insights gained from research in this area are often highly relevant to practice and can offer new contributions to existing theory.  As a research community, there is still much to be learned and discussed about improving success rates for IT projects.

Minitrack 1: Agile Project Management
Meghann Drury-Grogan, mdrury@fordham.edu
Mali Senapathi, mali.senapathi@aut.ac.nz

Agile methodologies strive to reduce the cost of change throughout the software development process and improve development quality and timeliness. Though success stories with the adoption of agile methodologies exist, managers struggle with maintaining agile methodologies in the long-term. Agile methodologies rely heavily on teams and teamwork. Therefore, management must develop a better understanding of factors that agile teams drive project success. These may include selecting appropriate team personnel; developing effective team communication processes; creating an open work environment; ensuring correct decisions are made; implementing appropriate controls; encouraging continuous customer communication; and establishing evaluation and reward systems for individual and team performance. A further difficulty is managing a potentially diverse range of agile projects at the portfolio level. Agile project portfolio management provides opportunities that a traditional project portfolio would not allow, such as more transparent metrics, frequent management review meetings, and a quicker readjustment of project priorities and resources.

Minitrack 2: General Topics in IT Project Management
Gaurav Shekhar, gaurav.shekhar@utdallas.edu
Deepak Khazanchi, khazanchi@unomaha.edu

The IT Project Management mini-track invites papers addressing the latest topics in IT project management research. Topics can include, but are not limited to, project management implications of new methodologies and approaches, such as Agile, DEVOPS, big data, and building security in; project management for big data and analytics projects; project management in open source projects; factors affecting project management success and failure; topics relating to benefits realization in IT project management, including planning and executing system evaluations and post-mortems; contextual, economic and organizational factors impacting project management techniques; soft skills and PM techniques needed for project management success; and educating and preparing tomorrow’s IT project management practitioners.

Minitrack 3: Leadership and Communications in Project Management
Bill Hefley, William.Hefley@utdallas.edu
Mark Thouin, mark.thouin@utdallas.edu

Working in project teams, project leadership, project communications and stakeholder engagement are critical skills for project success. These skills are necessary whether a project team is a local team or a globally distributed virtual team. This AMCIS 2018 mini-track on ‘Leadership and Communications in Project Management’ invites papers addressing these topics, as well as papers using a leadership or communications perspective to explain increasingly important topics around evolving roles of project participants in new methodological paradigms, cultural and ethical issues in project management, successes and failures in global teams and project networks, and managing conflict, change and benefits realization in project organizations.

Minitrack 4: Scaling IT Projects: Enabling the Next Generation of Agile Project Management
Denis Dennehy, denis.dennehy@nuigalway.ie
Kieran Conboy, kieran.conboy@nuigalway.ie
Mairead O’Connor, m.oconnor67@nuigalway.ie

Contemporary project management is heavily influenced by practice-led research where emergent methods are promoted as the next generation of agile and anecdotal evidence used to support claims that a specific method is a highly effective means of enhancing agility and scale. This presents a corresponding pair of challenges. Firstly, practice-led research tends to be restricted to textbook versions of these methods, which differ significantly to how scaling projects are enacted in practice. Secondly, poor understanding of adaptability and extension of methods in practice and the absence of rigorous research has contributed to shortcomings in extant literature. We seek papers that attempt to scale agile methods in terms of: applying them to areas where they were not originally intended e.g. distributed or regulated environments; extending the original methods and components of methods e.g. new ways of being ‘agile’ or ‘lean’; and using methods at project portfolio or organisational level.

Minitrack 5: Innovation Project Management
Radu Vlas, vlas@uhcl.edu
Sumantra Sarkar, ssarkar@binghamton.edu

Early researchers such as Peter Drucker defined innovation as firm’s ultimate raison d’etre. Innovation creation is considered to be more the result of a recombination process than of natural creative process. Research in this tradition argues that innovative capabilities are born out of a novel way of combining knowledge or out of the ability to reconfigure already existing combinations. Overall, the innovation process is difficult, capital intensive, and time consuming. The vast majority of organizations are more likely to sustain incremental (capability-enhancing) rather than radical (capability-destroying) innovations. In the context of high-tech industries alliances have been a predominant force driving innovativeness. Partnerships have been shown to enhance innovative capabilities through means of resources transfer. This minitrack seeks high quality research papers exploring all aspects of managing projects in highly innovative environments, including areas such as knowledge transfer, incremental versus radical innovation, innovation through alliance formation, security innovation, and healthcare innovation.

Meta-Research in Information Systems

Track Co-Chairs:

  1. Michael Cuellar, Georgia Southern University, mcuellar@georgiasouthern.edu (primary contact)
  2. Duane Truex, Georgia State University, Dtruex@gsu.edu
  3. Hirotoshi Takeda, Université Laval, hirotoshi.takeda@fsa.ulaval.ca

Description of Track:

This track serves as the primary point of contribution and subsequent publication of innovative meta-research articles. Meta-research (research on research) is a venerable and valuable research stream within Information Systems. Meta-research is the discussion that goes on between IS scholars on issues surrounding the production of IS research.  It includes such areas as discussions of the structure and development of the field, the core and boundaries of the field, field legitimacy, scholar/department/journal/country ranking methods, discussions of research culture and practices, methods of evaluation of scholarship, literature reviews and research commentaries.

The purpose of the track includes showcasing unique and leading edge empirical, theoretical, and commentary papers in the area of meta-research. Typically, there has not been a good location for these types of papers within the structure of the usual tracks provided.  This track will provide a welcoming space for such papers. If successful, we look forward to subsequent tracks, workshops, and perhaps even a new SIG.

Opportunities/Fast Tracking in Journals (if any):

Selected articles will be offered fast track publication in the Journal of the Southern AIS.

Minitrack 1: Social Capital in the IS Community
Michael Chau, mchau@business.hku.hk
Jennifer J. Xu, jxu@bentley.edu

Information Systems (IS) has made significant progress in accumulating social capital, in addition to intellectual capital, as an academic discipline. Such social capital can be evidenced through various forms of connections and collaboration among scholars such as working in the same institution, co-authorship, advisor-student relationship, conference co-organization, committee co-membership, and editorial board co-membership. These social interactions weave scholars into a complex social network in which knowledge is generated, exchanged, and updated. It is important to understand how the social ties are formed and maintained, how social capital influences the creation of knowledge in the field, and the development of the IS discipline in general. This mini-track aims to solicit papers that are related to such topics as social network analysis and visualization of the IS scholar collaboration network, the interplay between social capital and intellectual capital in IS, and the social identify of the IS discipline.

Minitrack 2: General Topics in IS Meta-Research
Hirotoshi Takeda, hirotoshi.takeda@fsa.ulaval.ca
Michael Cuellar, mcuellar@georgiasouthern.edu

IS Research is a diverse field, whether it be qualitative or quantitative, drawing from many theories, methodologies, and uses in society. Meta-research aims to improve and evaluate research. In this track, we will accept papers that conduct research on understanding or evaluating other IS research. This mini-track will serve as a place where authors can submit their work that may not precisely fit into other meta-research mini-tracks.

Openness in Research and Practice (SIGOPEN)

Sponsoring SIG: SIGOPEN

Track Co-Chairs:

  1. Matt Germonprez, University of Nebraska at Omaha, germonprez@gmail.com (primary contact)
  2. Daniel Schlagwein, University of New South Wales, (Australia) schlagwein@unsw.edu.au

Description of Proposed Track:

The track seeks research papers in all things related to “openness” and the sharing of information in organizations and society. Papers in this track will be those that share new ideas about theoretical and empirical research on the wide range of phenomena emerging at the intersection of Information Systems and various forms of legal, technological, organizational, and societal openness.

Relevant topics for papers include: New modes of knowledge creation embedded in open source and open content licensing, radical inclusivity of the crowd to share knowledge, effort and value, the tearing down of traditional organizational boundaries to enable new forms of innovation, or the reinvention of commons or open spaces to share information related to education, science, and democratic participation. Openness continues to be a transformative force that demands the rigorous and considered investigation of the Information Systems community. This track provides a forum to further our understanding of these dynamic and complex ideas.

Minitrack 1: Stakeholders in Open Source Software
Katherine Chudoba, kathy.chudoba@asu.edu
Donald Wynn, dwynn1@udayton.edu
Sherae Daniel, sherae.daniel@uc.edu

We invite submissions to the mini-track, ‘Open Source Software’ within the Openness in Research and Practice track for AMCIS 2018. This mini-track welcomes theoretical, empirical, and intervention research, in either completed research or emergent research forum (research-in-progress) format, which relates to OSS development and use. We seek submissions around topics related to the OSS stakeholders, including those who collaborate in the creation of OSS (i.e. volunteers, paid developers, students, consultants, educational institutions, for-profit companies, foundations, governments) and those who use OSS (i.e. individuals, educational institutions, for-profit companies, governments). Understanding how these stakeholders interface with each other historically and presently through the software, OSS platforms (i.e. GitHub), social networks, licenses, norms, culture, financial exchanges etc. is of interest for this mini-track. Further, the impact of these interactions on individual and organizational behaviors and individual psychological outcomes would fit with the theme of the mini-track.

Minitrack 2: Peer Production Project Health
Georg Link, glink@unomaha.edu
Eleni Constantinou, eleni.constantinou@umons.ac.be
Bram Adams, bram@cs.queensu.ca

Peer production projects include open source, citizen science, or crowdsourcing communities, where the community is driving product innovation. Given the increasing strategic value of peer production for companies, defining and measuring health of peer production projects has become essential for community managers and other stakeholders. Healthy peer production projects should produce quality outcomes, be long-lived, and be self-sustained. Health is enabled by community growth, financial resources, and collaboration tools. An additional challenge is assessing and monitoring health within peer production ecosystems of interrelated projects. Relevant papers should investigate not only the definition of peer production project health but also metrics to measure health and the context in which these metrics should be interpreted. Furthermore, we are interested in the impact of health on projects and the whole ecosystem they are participating in as well as the impact of using metrics, for example, the potential for gaming the metrics.

Minitrack 3: Sustainable Open Business Models and Ecosystems
Joseph Feller, jfeller@ucc.ie
Gaye Kiely, gaye.kiely@ucc.ie

Legal, technological, economic, procedural, and structural openness affords individuals, organisations and communities the opportunity to sustainably create and capture value in novel and powerful ways. However, this value is predicated on the adoption and/or development of appropriate business models, organisational forms, and ecosystems. We are interested in research exploring the tough questions raised by openness. This mini-track invites research papers, research-in-progress papers, and panels on topics relating to sustainable open business models and ecosystems. We are interested in the application of openness to diverse contexts and the sustainability of the business models and ecosystems that emerge. We welcome a broad range of empirical and conceptual work, drawing on a range of research methods including quantitative, qualitative, design science, action research, literature reviews, and other approaches.

Organizational Transformation & Information Systems (SIGOSRA)

Sponsoring SIG: SIGOSRA

Track Co-Chairs:

  1. Frank Ulbrich, University of the Fraser Valley, frank.ulbrich@ufv.ca (primary contact)
  2. Paul Drews, Leuphana University of Lüneburg, paul.drews@leuphana.de
  3. Lauri Wessel, Freie Universität Berlin, lauri.wessel@fu-berlin.de

Description of Proposed Track:

By adopting, adapting, or developing Information Systems (IS), organizations and their IS continually undergo a considerable transformation often referred to as “digital transformation”.

As a result, information systems, business models, business processes, and end-user workplaces are perpetually analyzed, rethought, and changed. Nowadays, many systems in organizations are already interconnected to form inter-organizational IS, contributing to a complex IS landscape in current organizations. This renews the importance of analyzing the interplay between IS and organizations from socio-technical and end-user perspectives and the implications of changing IS on end-users and customers, who are increasingly technologically savvy and immersed in this digital transformation.

This year, we invite research papers and real-life teaching cases to be submitted on topics related to organizational transformation and IS, business process management, changing workplaces and IS integration, knowledge management and training, end-user computing, and IT consulting and inter-organizational information systems.

Opportunities/Fast Tracking in Journals (if any):

High quality and relevant papers from this track will be selected for fast-tracked development towards Internet Research (http://www.emeraldinsight.com/loi/intr). Selected papers will need to expand in content and length in line with the requirements for standard research articles published in the journal. Although the track co-chairs are committed to guiding the selected papers towards final publication, further reviews may be needed before final publication decision can be made.

Internet Research (IntR) is an international and refereed journal that is indexed and abstracted in major databases (e.g., SSCI, SCI, ABI/INFORM Global). The topics published in IntR are broad and interdisciplinary in nature. The 2015 impact factor of the journal is 3.017.to be announced

Minitrack 1: IS Sourcing in the Era of Digital Disruption
Susanne Strahringer, susanne.strahringer@tu-dresden.de
Markus Westner, markus.westner@oth-regensburg.de

Ever since the 2000s when IS sourcing was at its height, research has gradually adopted and focused on new trends and issues in IS sourcing. Nowadays, strategic IS sourcing becomes more important with disruption through digital happening in many industries. Companies in all sectors realize that they are increasingly reliant on world-class IS competencies to remain competitive, i.e., with regard to agility, efficiency, and innovation. This requires new approaches to internally or externally supply IS to the business. The mini-track addresses these fundamental shifts in IS sourcing patterns. It focuses but is not limited to issues of IS sourcing strategy, current trends in IS sourcing with regard to out-off-nearshoring, back- or insourcing of IS, organizational and individual/end-user’s challenges of IS sourcing as well as examining new and innovative approaches to manage ‘classic’ IS outsourcing arrangements.

Minitrack 2: Shadow Information Technologies and Practices
Chase McCoy, chamccoy@indiana.edu
Howard Rosenbaum, hrosenba@indiana.edu

The Shadow Information Technologies and Practices mini-track solicits papers that address the socio-technical implications, outcomes, and disruptive nature of shadow IT and associated practices within complex organizations. Shadow IT refers to artifacts used or developed within organizations outside of and without the approval and knowledge of the IT department. Associated practices are those in which organizational actors engage with either shadow IT or existing systems in ways that differ from the expected practices. The emergence of shadow IT and practices can have broad socio-technical implication, including those related to organizational power, IT governance, and security. We are particularly interested in work that focuses on the potential of shadow IT and associated practices to generate change, including positive outcomes. Given the conference theme, Digital Disruption, we are interested in papers that examine the emergence of shadow IT and practices in response to the introduction of new technologies within business and organizations.

Minitrack 3: Designing Digital Service Innovations
Jens Poeppelbuss, jens.poeppelbuss@rub.de
Lars-Olof Johansson, lars-olof.johansson@hh.se

The rapid development of digital technologies makes information and communication technology a pervasive part of organizational and human activity. Increasingly more transactions and experiences are mediated through artifacts that have embedded digital technology. This changes the way services are developed and provided, enabling new forms of use, use-contexts, and design solutions. The resulting digital services are value offerings with specific characteristics such as being intangible, relational and interactive in nature. This minitrack invites submissions that study how information technology generates value for organisations, groups, teams and individuals through innovative services in diverse settings including B2B and B2C contexts. We invite contributions from various disciplines including information systems, service science, organization science, computer science, and management science. Interdisciplinary research that connects the aforementioned areas is welcome. We encourage papers applying a wide variety of methodologies, including quantitative and qualitative, empirical and theoretical research such as case studies, action research, surveys, experiments, conceptual articles, and design science.

Minitrack 4: Capitalizing on Digital Disruption
Abayomi Baiyere, aba.digi@cbs.dk
Ina Sebastian, isebasti@mit.edu

Digital technologies are often ascribed potentials to disrupt existing status-quo. Designing and organizing for the resulting digital disruption holds opportunities for the digital transformation of aspiring disrupters and threatened incumbents. This mini-track is interested in both perspectives and welcomes both empirical and conceptual studies. Emerging IS research shows that creating or responding to digital disruption requires substantive strategic and organizational reactions. For example, what are the mechanisms for digital disruption? How should firms organize during disruption? These are but a few questions that are relevant for this mini track. Furthermore, design science as well as action (design) research are instrumental to advancing prescriptive knowledge relevant to practitioners. For example, digital technologies in the context of the sharing economy and the Internet of Things not only draw on information technology, they also demand novel designs of business models to be disruptive. We seek theoretical contributions that help us better understand these phenomena as well as practice oriented knowledge and design artifacts for dealing with or leveraging digital disruption.

Minitrack 5: Digital Disruption for Development: Facilitators and Barriers
Marina Ramkissoon, marinaramkissoon@gmail.com
Brigitte Collins, brigitte.collins@uwimona.edu.jm
Silburn Clarke, silburn@spatialvision.com

This mini-track explores digital disruption in developing economies. Given that most of the digital innovations and disruptors originate in the developed world, there is room to examine the innovation origination milieu within organizations in countries and economies which largely adopt and/or adapt these technologies. While large consultancy firms have published several factors (e.g., McKinsey Quarterly) which are necessary to reinvent business strategy, grow industries (e.g., health, tourism, finance) and increase profits, the findings must be applied critically to other contexts. In developing economies, academic research is lagging behind on the connection between organizational and ‘human’ factors, and success in the digital age. Facilitators and barriers to readiness for digital disruption of private and public sector firms vary by culture and other psycho-social factors. Successful implementation of digital technologies, business models and processes depends both on technical expertise and attention to organizational factors including leadership, managerial quality, ideation, knowledge creation/retention, resistance and culture. We welcome submissions of research papers, theoretical frameworks and/or practical experiences of digital disruption in developing economies.

Minitrack 6: Digital transformation with smart services
Thang Le Dinh, thang.ledinh@uqtr.ca
Jolita Ralyte, jolita.ralyte@unige.ch
Elaine Mosconi, elaine.mosconi@usherbrooke.ca

Nowadays, digital disruption has changed fundamentally the way enterprises do business. Most of them are moving to digital to create an exceptional and highly relevant customer experience. This mini-track aims at expanding our knowledge regarding the adoption of smart services in today’s business landscape to accelerate the digital transformation. Smart services have the capacity of self-detecting and self-adaptation to users’ needs without their explicit requests. Big data, cloud computing and the Internet of Things provide a huge source of knowledge that allows to determine user contexts and then to enable intelligence capabilities of smart services. Based on the business perspective, this mini-track provides a forum for exchanging research ideas and best practices related the new business strategies and models, the use and management of smart services within the context of the digital transformation. We welcome both theoretical and empirical studies and are open to all types of research methods.

Minitrack 7: Digital Transformation & Big Data
João Porto de Albuquerque, j.porto@warwick.ac.uk
Flávio Horita, horita@icmc.usp.br

Organizations require accurate data for gaining insights of existing threats or business opportunities. With the growing volume of big data that have been provided by interconnected devices (e.g., Internet-of-Things), collaborative platforms (e.g., social media), and information systems, the information at hand has a great potential for transforming the entire business process, as well as for improving the accuracy of business decisions. Challenges here rely on understanding how digital transformations (e.g., changes in organizations’ business processes, models, end-users’ requirements, and information systems) are influenced, impacted, and modified by big data produced within and outside organizations. This mini-track invites studies centered on exploring challenges and opportunities that emerge from the interplay between digital transformation and existing big data. Conceptual, theoretical, technological, methodological, empirical contributions are encouraged, as well as research papers employing different methodologies, e.g., design-oriented research, case studies, and action research.

Minitrack 8: Organizational Transformation by Scaling and Extending the Use of Agile Methods
Andreas Drechsler, andreas.drechsler@vuw.ac.nz
Bettina Horlach, horlach@informatik.uni-hamburg.de

While agile methods have been widely adopted in software development projects in the past, organizations today scale the use of agile methods to larger settings (scaling agile) and extent their use to other parts of the enterprise. The broader use of agile methods leads to intensive organizational change activities that aim at improving agility as a core discipline of the digital enterprise. The transformation has an impact on all levels of the organization including the individual, the end-user and the customer. Other non-IT functions get increasingly in touch with agile principles and practices. While enterprises are experimenting with the extended use of the agile way of working, research has mainly analyzed the ongoing change from a software development perspective. For this minitrack, we seek to attract research contributions that extent existing research by focusing on socio-technical, organizational, individual and managerial challenges of scaling and extending the use of agile methods.

Minitrack 9: Organizational Transformation & Information Systems (SIG OSRA General Minitrack)
Joao Porto de Albuquerque, j.porto@warwick.ac.uk
Frank Ulbrich, frank.ulbrich@ufv.ca
Paul Drews, paul.drews@leuphana.de
Lauri Wessel, lauri.wessel@fu-berlin.de

SIGOSRA invites research papers and teaching cases to be submitted on topics related to organizational transformation and IS, business process management, changing workplaces and IS integration, knowledge management and training, end-user computing, and IT consulting and inter-organizational information systems. This mini-track brings together research that focuses on organizational transformation but does not fit into any of the other mini-tracks within the SIGOSRA track.

Minitrack 10: Knowledge Management in an Age of Cloud Computing and Consumer Engagement (SIGOSRA)
Ellizabeth Regan, earegan@mailbox.sc.edu

This mini-track will focus on the evolving concept of knowledge management across organizations and cultures. Today’s anywhere, anytime work environment is made possible by a wide-range of sophisticated information and communications technologies (ICT). Fast-paced environments demand just-in-time learning and real-time information. Knowledge management, along with a growing array of collaborative tools and social media, has become increasingly mainstream for maintaining a current, competent workforce. Moreover, today’s needs extend beyond organizational boundaries as enterprises reach out to collaborate with network partners and to engage consumers in an age of self-service. Current trends such as big data, analytics, cloud computing, Internet of Things, artificial intelligence (Watson) and augmented reality open new challenges and opportunities for knowledge management. How will these technologies disrupt knowledge management and what are the implications? This mini-track seeks to create a forum for discussion of the latest trends in knowledge management. Possible topics include: consumer engagement and knowledge management, creating a learning culture, impact of social media, relationship with innovation and transformation, evidence-based decision making, knowledge management as decision support, patient engagement and patient portals, cloud-based knowledge management, or any other topic related to supporting knowledge sharing and learning in the workplace. Exploratory, theoretical, empirical and descriptive (case studies) papers related to knowledge management and the global workforce are invited.

Philosophy in Information Systems (SIG Philosophy)

Sponsoring SIG: SIG Philosophy

Track Co-Chairs:

  1. Alan Litchfield, Auckland University of Technology, alan.litchfield@aut.ac.nz  (primary contact)
  2. Emmanuel Monod, Shanghai University of International Business and Economics, Emmanuel.monod@suibe.edu.cn

Description of Track:

In philosophy, there has long been a conversation about the impact and influence of technology on the lives of people. The relative effects are discussed in ethics, aesthetics, physics, and metaphysics and inform our conceptions of human/technology relationships.  Much of that effort has been to make sense of appearances within the human and natural domain by providing categories and frames for reference. In this sense, Kuhn (1962) seeks to understand scientific change through a scientific community’s shared theoretical beliefs, values, instruments, techniques, and metaphysics, and how it is that the community seeks to solve problems. Thus, revolutionary change represents an increase in problem solving power. In the modern world, where change is deemed a constant, we are presented with extreme cases of change and these are termed “disruptive”, and we are left with the need to reframe opportunities and understand new realities that emerge.  In Information Systems, the Internet, mobile technologies and social media may be considered as disruptive at least in markets, allowing for new technologically driven economic models, and in the theory of organization. Beyond affordance (Malhotra, Melville  & Watson, 2013), digital disruption presents failures such as ERP (Berente and Yoo, 2012) or enterprise social networks (Ou and Davison, 2016). This suggests a switch from technological determinism to a logic of opposition (Boudreau and Robey, 1999) or to the theory of practice (Levina and Orlikowski, 2009). Reimer (2103) makes the claim that digital disruption causes fundamental changes to our perception and thus, “changes the basis on which we make sense of, give meaning to, and understand our business and work-life practices.”

In this track, authors are invited to explore the concept of digital disruption, its causes and effects, its history and projections, and its trends. The track provides a broad spectrum for debate that covers epistemological considerations, methods, and philosophical traditions.

  • The topics that may be covered in the track include:
  • The new world created by social media
  • New affordances of social media and on line communities
  • The ethical application of big data analytics
  • The democratization of computing power, for example, though crytocurrencies
  • New domains for IS such as digital humanities
  • The ethical position of Artificial Intelligence
  • The shift to hyper-competition
  • The adoption of research methods and philosophical traditions to further the scope of IS research

Berente, N., & Yoo, Y. (2012). Institutional contradictions and loose coupling: Postimplementation of NASA’s enterprise information system. Information Systems Research, 23(2), 376-396.

Bourdieu, P. (1998). Practical Reason. Polity Press, Cambridge.

Husserl, E. (1954) The Crisis of European Sciences and Transcendental Phenomenology. Kluwer.

Levina, N. & Orlikowski, W.J. (2009). Understanding shifting power relations within and across organizations: a critical genre analysis. Academy of Management Journal 52(4) 672–703.

Malhotra, A., Melville, N. P., & Watson, R. T. (2013). Spurring impactful research on information systems for environmental sustainability. MIS Quarterly37(4), 1265-1274.

Ou and Davison (2016) Shaping Guanxi Networks at Work Through instant messaging Journal of the Association for information science and technology, 6 (5)

Robey, D. & Boudreau, M.C. (1999). Accounting for the contradictory organizational consequences of information technology: Theoretical directions and methodological implications. Information Systems Research, 10(2) 167-185.

Kuhn, T. (1962). The Structure of Scientific Revolutions, Chicago: University of Chicago Press

Reimer, K. (2013) What is Digital Disruption? (Part 2). Retrieved from http://the-big-opportunity.blogspot.co.nz/2013/06/what-is-digital-disruption-part-2.html

Minitrack 1: Foundations of Subfields of IS
Alan Litchfield, alan.litchfield@aut.ac.nz

This mini-track provides a forum for every subfield in IS to analyze and reexamine the foundations of their subfield in light of exciting developments overtaking the IS field. All our research is based on some philosophical foundations whether we acknowledge them or not. This mini-track provides IS subfields cause to pause and reflect whether or not they have successfully contributed to the progress and stewardship of their domain such that the IS field can truly meet the needs of society. We invite papers that discuss philosophical aspects of the IS field from all IS domains, and from all angles and levels of inquiry. Topics relevant to this track include but not limited to: philosophy of technology; philosophy of information; philosophy of knowledge management; foundations of IS development; philosophy of design science; philosophy of IS education; philosophy of human computer interaction; reexamining ‘systems’ in ‘information systems’, and rethinking organization science research in IS.

Minitrack 2: Social Media, Psychology and Innovation
Flavia Santoro, flavia.santoro@uniriotec.br
Elisabeth Joyce, EJOYCE@edinboro.edu

Do we always play a role on social media? Or is there a possibility of being authentic? While the quest of identity building seems to be so important on social media, aren’t the phenomena of embodiment and entanglement an evidence of a risk of identity lost? Is the ‘dictature of the they’ also a risk on social media through conformism? On the organizational viewpoint, if building a ‘social capital’ is a key to success, how to combine it with information retention that remains a source of power? How do these questions help to renew the relationship between structure and agency in sociology? How such a relationship helps to understand the identity building? This mini-track welcomes any kind of philosophical, psychological or sociological approach to the study of tradition and innovation in social media. Questions regarding identity, roles, subjectivity, inter-subjectivity, embodiment, entanglement, power, social capital and authenticity are especially encouraged.

Replication Research (AIS TRR)

Track Co-Chairs:

  1. Taylor Wells, Brigham Young University, taylor.wells@byu.edu (primary contact)
  2. Sue Brown, University of Arizona, suebrown@eller.arizona.edu

Description of Track:

Our focus is replications of prior research studies. All topics in IS are open for consideration. Articles will either support the findings of the original article or provide results that do not support the original article (e.g., non-significant results). Either outcome will advance science. If the original article results are replicated, then the replication provides external third-party validation of the results and a generalization of the original contribution. If the new article fails to replicate the original results, this does not mean the original results are “wrong”; just that they do not generalize to the new context, which should trigger additional replications and new follow-on research to understand the contexts in which the theory applies and why the original findings are only generalizable to those contexts.

A replication paper should briefly introduce the research area and present the results of the study being replicated before presenting the methods and results of the replication; no detailed hypotheses- or theory-building are needed because those have been presented in depth in the original article. The focus is on the results and a discussion of how they match or differ from the original article.

We seek three types of replications:

  1. Exact Replications: These articles are exact copies of the original article in terms of method and context. All measures, treatments statistical analyses, etc. will be identical to those of the original study. The context will also be the same, so if the original study used US undergraduate business students, Mechanical Turk, employees of a Finnish telecom, etc., so too will an exact replication study.
  2. Methodological Replications: These articles use exactly the same methods as the original study (i.e., measures, treatments, statistics etc.) but are conducted in a different context. For example, if the original study used US undergraduate business students, the replication might use US graduate students, undergraduates from Hong Kong, US professionals, and so on.
  3. Conceptual Replications: These articles test exactly the same research questions or hypotheses, but use different measures, treatments, and/or analyses. For example, replications might alter the wording of items used to measure key constructs or use different software to implement a treatment in an experiment. Likewise, studies that attempt to test the boundaries of the theory and the strength of a relationship using explained variance and effect sizes are particularly welcomed.

Opportunities/Fast Tracking in Journals (if any):

Selected papers will be fast-tracked for publication in AIS Transactions on Replication Research.

Minitrack 1: Replications of Dyad, Team, and Organizational-level Research
Robert Fuller, rfuller2@utk.edu

This minitrack focuses on replications of research at dyad, team, and organizational levels. At the lowest level, replications should be focused on any context where two or more people leverage technology. Dyad and team-level research that have had conflicting or equivocal results include the effects of the following on interpersonal interactions, performance, and affect: trust, leadership style, and experience; technology affordances or capabilities; cultural and location/time; team characteristics (e.g., size, history, homogeneity). At the organizational level, replications should be focused on organizational-level phenomena, utilizing various methodologies and contexts, all of which contribute to rich and diverse research on the role and impacts of information systems in organizations. Organizational research ripe for replication includes (among others) the effects of the following on information system implementation and use: information technology governance; organization characteristics (absorptive capacity, incentives); and systems development and implementation approaches.

Minitrack 2: Individual-Level Replication Research
Traci Carte, tcarte@kennesaw.edu
Robert Fuller, rfuller@utk.edu

This minitrack focuses on replications of individual-level research studies. Many individual-level IS studies have formed the basis of deep and broad streams of research. While most have been extended and some replicated in part or wholly, many impactful individual-level articles have never been rigorously retested. Submitters to this minitrack are invited to do just that! Replications of any form (i.e., exact, methodological, or conceptual) are welcome. Articles may support the original study’s findings or provide results that differ from the original article (e.g., nonsignificant or significant in the opposite direction) because both results add to our understanding of IS phenomenon. Replications differ from traditional articles in that theoretical development is not needed because this has been presented in the original paper. A replication paper briefly introduces the research area and results of the replicated study, details the methods and results of the replication, and discuss the implications of these results.

Semantics, Ontologies, Intelligence and Intelligent Systems (SIGODIS)

Sponsoring SIG: SIGODIS

Track Co-Chairs:

  1. Don Heath, University of Wisconsin Oshkosh, drheath2@gmail.com (primary contact)

Description of Track:

The purpose of this track is to provide a forum for academics and practitioners to identify and explore the issues, opportunities, and solutions regarding computational ontologies, data driven IS, and intelligence related to business and systems including the social web, intelligent systems design, implementation, integration and deployment. An increasing number of artificial intelligence-based systems are being developed in different application domains employing a variety of tools and technologies. This track is intended to increase cross-fertilization of ideas from these areas, share lessons learned and stimulate areas for further research.

Opportunities/Fast Tracking in Journals (if any):

International Journal of Intelligent Information Technologies

Minitrack 1: Computational Intelligence and Intelligent Systems (SIGODIS)
Vijayan Sugumaran, sugumara@oakland.edu
Stefan Kirn, stefan.kirn@uni-hohenheim.de

Computational Intelligence and Intelligent Systems have been recognized as one of the most important developments in Information Systems. While research on various aspects of intelligent systems and semantic technologies is progressing at a very fast pace, this is only the beginning. There are still a number of issues that have to be explored in terms of the design, implementation and deployment of intelligent applications and multi-agent systems. For example, development of novel techniques for computational intelligence in support of deep learning, formal approaches for designing intelligent systems and agent based applications, ontology based information systems, and organizational impact of intelligent systems & semantic technologies are some of the areas in need of further research. This mini-track is intended to increase cross-fertilization of ideas from various domains, and share the lessons learned. It is expected to serve as the spring-board for gathering and disseminating experiences gained in implementing and integrating intelligent systems.

Minitrack 2: Customer Experience and Organizational Intelligence
Aurona Gerber, Aurona.gerber@up.ac.za

Increasingly, organizations are interacting with current and potential customers across a plenitude of IT-mediated ‘touch points’. Consequently, coordinating strategies will likely dominate management thought in the near and intermediate term as the number and variety of these ‘touch points’ continues to expand. Effective strategies will rely on quality practitioner and academic research on a variety of issues, such as how to: differentiate user experience across points of interaction, increase reach to the consumer, improve conversion rates, sustain consumer loyalty, manage the global and the local experience, etc. The end customer is at the focus, with various technologies, devices and networks facilitating seamless computing, communication, collaboration as well as commerce related functionalities to the end users. This is made possible by embedding data, sensors, controllers, and other devices into the physical and virtual spaces of human beings thereby facilitating seamless interactions and co-engagement between the end customer and the organization.

Minitrack 3: Ontologies and Information Systems
Aurona Gerber, aurona.gerber@up.ac.za

An ontology in information systems is described as an artefact that captures domain knowledge using a standardised, computerized language. Within modern complex information systems, ontologies are often particularly relevant because of the coherent representation of the semantics and meaning of an application domain or similar knowledge in a computer readable format. The adoption of ontologies is driven by system requirements such as the capturing of contextual knowledge, the ability to draw inferences and reason from a knowledge base, reusability of knowledge, integration of heterogeneous systems, interoperability and internationalization, as well as semantic or reasoning support for disruptive technologies such as big data, artificial intelligence and robotics. This mini-track encourages submission of original research papers on any aspect of ontologies and information systems, both theoretical and application, within diverse domains such as information systems development, conceptual modelling, knowledge management, knowledge engineering, information sciences and semantic technologies including languages such as RDF(s) and OWL, and the associated technologies (such as querying, reasoning and reasoners).

Minitrack 4: Intelligent Energy Management and Sustainable Energy Consumption
A. F. Salam, amsalam@uncg.edu
Darin Hodges, dchodges@uncg.edu

Intelligent Systems are used in a variety of ways to identify and reach strategic goals for organizations especially in the energy sector. Intelligent Systems can help facilitate and optimize shared goals of sustainable behavior among consumers and producers. With rapid implementation of smart meter technologies, the 4 Vs of data accumulation can allow Intelligent Systems to identify unique patterns of energy consumption and to determine opportunities to engage with consumers to reduce consumption for a more environmentally sustainable future. There is increasing need for further research within the energy sector and more broadly in environmental sustainability to incorporate intelligence and intelligent systems including but not limited to deep learning, machine vision and data visualization, machine learning for pattern recognition and classification of consumption for better energy management, cost reduction and resource conservation.

Minitrack 5: Intelligent Systems and Augmented, Virtual and Mixed Reality
A. F. Salam, amsalam@uncg.edu
Brigid Otoo, baappiah@uncg.edu
Ziyue Huang, z_huang4@uncg.edu

Augmented, Virtual and Mixed Reality provide alternate modes of information presentation, immersion and decision making. Augmented Reality (AR) is defined as when reality is augmented by information that creates value for the users. Virtual Reality (VR) is defined as completely immersive experience where the user experiences total immersion in a synthetic reality. Mixed Reality (MR) is defined as that which integrates some elements of augmentation but the user is not completely suspended from his/her reality. These modes of information access are part of the emerging technology landscape. Although past research has investigated various elements of Human-Computer Interaction (HCI) related to AR, VR and MR, there is increasing need for research that integrates intelligencein the form of Machine Learning, Machine Vision, Big Data Visualization and Analytics in the context of AR, VR and MR. We seek research that broadly addresses the issue of intelligence within AR, VR and MR.

Spanish, Portuguese, and Latin America (LACAIS Chapter)

Track Co-Chairs:

  1. Indira Guzman, Trident University, Indira.guzman@trident.edu (primary contact)
  2. Jose Antonio Robres-Flores, ESAN (Peru), jrobles@esan.edu.pe
  3. Carlo Bellini, Universidade Federal da Paraíba (Brasil), cgpbellini@gmail.com

Description of Track:

The AMCIS 2017 Spanish, Portuguese, and Latin America track promotes IS/IT/MIS research in and about Latin America. Latin America makes up a large part of the Americas and its population speaks primarily Spanish or Portuguese. This track opens a space for rigorous and high-quality research that is written in Spanish or Portuguese while also accepting papers in English that bring together IS/IT/MIS research and Latin America.

Opportunities/Fast Tracking in Journals (if any):

RELCASI – Revista Latinoamericana y del Caribe de la Asociación De Sistemas De Información.

RELCASI is a double-blind peer reviewed publication of the Association of Information Systems published in Spanish and Portuguese.

Minitrack 1: MIS/IT/IS RESEARCH IN LATIN AMERICA – English
Indira Guzman, indira.guzman@trident.edu

The AMCIS 2018 Spanish, Portuguese, and Latin America track promotes IS/IT/MIS research in and about Latin America. While the other minitracks will accept submissions in Spanish and Portuguese, this mini-track opens a space for rigorous and high-quality research that is written in English and brings together IS/IT/MIS research and Latin America. Any IS/IT/MIS paper written in English that relates to Latin America is a reasonable submission for this Mini-Track. Authors of the best papers will be invited to extend their papers for publication in the journal Revista Latinoamericana y del Caribe de la Asociacion de Sistemas de Informacion (RELCASI), a double-blind peer-reviewed journal of the AIS.

Minitrack 2: LACAIS Spanish
Jose Antonio Robles-Flores, jrobles@esan.edu.pe

Latin America makes up a large part of the Americas and a great portion of its population speaks Spanish. AMCIS is a conference in English for the Americas. This mini-track opens a space for all types of high-quality and rigorous IS/IT/MIS research written in Spanish. Cualquier manuscrito sobre Sistemas de Informacion (IS, IT, GIS) que podria ser aceptado en alguno de las tracks de AMCIS pero que esta escrito en Espanol representa un trabajo potencial para este mini-track. Los trabajos aceptados seran publicados en espanol y se incluira una copia del titulo y del resumen en ingles. Las presentaciones en la conferencia pueden realizarse en ingles o espanol a criterio de los autores. Los mejores trabajos seran invitados y acelerados a la Revista Latinoamericana y del Caribe de la AIS (RELCASI), un journal de la AIS.

Minitrack 3: LACAIS Portuguese
Carlo Gabriel Porto Bellini, cgpbellini@gmail.com

Brazil is the fifth largest and sixth most populous country in the planet. In terms of world economy, it has the ninth biggest GDP, being the most developed economy in Latin America and a member of the BRICS block. In terms of information technology, the country is recognized for its infrastructure in digital banking and digital voting, among other aspects. Digital services are an important part of the services sector in Brazil, which accounts for 70% of the country’s economy. The Brazilian economy, though, is struggling against the unprecedented, severe multi-order crisis that struck the country in recent years and has been redefining the horizon for Brazil and its people. This mini-track serves as a venue for Brazilian and other Portuguese-speaking researchers to share their studies on these and other issues of interest about the interplay between the information technologies, individuals, organizations, governments and regions in Brazil and in other countries of Latin America. Inquiries about this mini-track may be forwarded to the mini-track chair, Dr. Carlo Bellini, at: lacais.portuguese@gmail.com

Social Computing

Track Co-Chairs:  

  1. Nanda Kumar, City University of New York, nanda.kumar@baruch.cuny.edu (primary contact)
  2. Sara Moussawi, Carnegie Mellon University, smoussaw@andrew.cmu.edu

Description of Track:

As the quantity of data captured about and shared by individuals has exploded over the last decade, there has been a resurgence of interest in information technologies – such as social networking platforms, collaborative filtering and reputation management systems – that facilitate social interaction among individuals. With the recognition that Social Computing straddles research at the intersection of social behavior and computing technologies, we would like to encourage papers that approach this topic from a plurality of research methods and perspectives. This track welcomes submissions that explore how these Social Computing technologies have transformed how people work, communicate, and play together.

Minitrack 1: Social Media Analytics
Dorit Nevo, nevod@rpi.edu
Yingda Lu, yingdalu@uic.edu
Lucy Yan, yanlucy@indiana.edu

As social media becomes a standard communication and collaboration platform, large amounts of data are generated and publically available on various tools such as Twitter, blogs, wikis, reddit and more, as well as internal organizational platforms. As with other forms of big data a key question to address is how this data can be used to learn about individual and social behaviors, how predictions can be made on various indicators based on social media data, and how can we apply these data to impact platform design and organizational performance. For this mini track on social media analytics we are interested in high quality empirical and conceptual work that addresses these and other related questions.

Minitrack 2: The Dark Side of Social Media
Qin Weng, qweng@katz.pitt.edu
Wendy Wang, wendy_phoenix@hotmail.com

The widespread adoption of social media is accompanied with arising challenges and problems. The positive effects of social media have received much attention, while the negative impacts and outcomes of social media use remain an under-explored area of research. In recent years, with the development in social media mobile applications, the scope of risks in social media use has expanded and the problems intensified. This mini-track invites papers that identify and address the dark side of social media that negatively impacts people’s personal lives or disrupts the operation of organizations and societies, in areas of such as security, privacy, health, ethics, communication, business, politics, and law enforcement. The objective is to raise awareness of the emerging negative aspects in social media use, and to address the challenges of maintaining a safe and productive environment for social media use. Empirical, theoretical, or position papers are welcome in this track.

Minitrack 3: Decision Making in Online Social Networks: Wisdom and Folly of Crowds
Valeria Sadovykh, valeria.a.sadovykh@sg.pwc.com
David Sundaram, d.sundaram@auckland.ac.nz
Gabrielle Peko, g.peko@auckland.ac.nz

Online Social Networks and Communities (OSN) have transformed how we make decisions. Increasing use of the ‘wisdom of crowds’ as a source of information or reference for those seeking advice raises research and practical interest in understanding how OSN influence and change our everyday decision-making (DM). The challenges that face users of OSN are information overload and a wide range of online information sources that can complicate decision-making and lead to delays. A further problem is that the most referenced decision-making theories, frameworks, models and concepts were developed in the early 20th century when the influence of online collaboration could not be foreseen. Therefore, it is anachronistic to examine contemporary decision-making practice using more than six decades old models. \ \ The objective of this minitrack is to understand and build theoretical foundations on how OSN can provide support, influence, manipulate, dehumanize and change decision-making at the individual, corporate, and societal levels.

Minitrack 4: Social Media within the Organization
Kevin Craig, kevin.craig@baruch.cuny.edu
Shadi Shuraida, shadi.shuraida@baruch.cuny.edu

Social media technologies such as wikis, forums, blogs, podcasts and online social networks have changed the communication landscape into one based on user-generated content. Because it is changing the way that people create, store and share information, social media is a topic of great importance to future IS research.Currently, social media research has focused on public site activities such as Twitter and Facebook. However, some firms have tried to capitalize on the power of these technologies into their internal networks. Because social media has the potential to change work routines and culture within the organization, industry is interested in the operational and strategic issues involved in its implementation. In this regard, IS research can play a role in building a rich understanding of both the opportunities and challenges presented by social media within the organization. We welcome empirical, theoretical, and conceptual works of any and all methodological approaches.

Social Inclusion (SIGSI)

Sponsoring SIG: SIGSI

Track Co-Chairs:  

  1. Jaime Windeler, University of Cincinnati, Jaime.Windeler@uc.edu (primary contact)
  2. Hala Annabi, University of Washington, hpannabi@uw.edu

Description of Track:

The Social Inclusion track welcomes relevant theoretical, empirical, and intervention research, in either completed research or emergent research format, that relates to the mission of SIG Social Inclusion (SIGSI). The purpose of SIGSI is to promote research, pedagogy, and outreach on all aspects of social inclusion in the field of Information Systems (IS). The goal of such efforts is to stimulate greater diversity of thought and personnel in AIS and the IS field overall, and participation of all AIS members in a more socially-aware and inclusive discipline.

Social inclusion research investigates the part IT plays in enabling or inhibiting individuals and social groups’ participation in the social structures in which they exist and the needs of under-represented producers or consumers of information systems and technology within the IT field. Topics include: the underrepresentation of gender minorities, race, ethnicities, neurodiversity, and abilities in the IS field, intersectionality of identities (such as ethnicity, gender and socio-economic class), socioeconomic divisions that impact access to or use of technology, designing for the differently-abled, the digital divide, underserved groups in the information society, and a range of topics related to human diversity, and the “haves” and “have nots” in the information society.  

Opportunities/Fast Tracking in Journals (if any):

Selected completed papers may be invited to submit to The Data Base for Advances in Information Systems for full review.

Minitrack 1: Social Inclusion
Katherine Chudoba, kathy.chudoba@usu.edu

This mini-track welcomes theoretical, empirical, and intervention research, in either completed research or emergent research forum (research-in-progress) format, which relates to the mission of SIG Social Inclusion (SIGSI). SIGSI promotes research, pedagogy, and outreach on all aspects of social inclusion in the field of Information Systems (IS). The goal is to stimulate greater diversity of thought and personnel in AIS and the IS field overall, and participation of all our members in a more socially-aware and inclusive discipline. Social inclusion research includes topics such as the gender gap in the IS field, gender minorities (e.g. LGBTQ community), intersectionality of identities (such as ethnicity, gender and socio-economic class), socioeconomic divisions that impact access to or use of technology, the digital divide, underserved groups in the information society (such as persons with disability), and a range of topics related to human diversity, and the ‘haves’ and ‘have nots’ in the information society.

Minitrack 2: Gender Issues in IS
Deborah Armstrong, djarmstrong@fsu.ed
Cindy Riemenschneider, c_riemenschneider@baylor.edu

This mini track covers gender issues that are emerging where people and technology meet in a global marketplace. These issues may be examined from an organizational, social, managerial, cultural, psychological, and/or political perspective using individual, workgroup or department, or industry levels of analysis. Studies developing or extending theory on various workforce issues, related to gender, professional identity, the gig economy, or human capital analytics are just a few examples of the range of papers seen in this minitrack. This minitrack also welcomes papers which offer insights into the training, professional development, and engagement of current and future generations of IS professionals as well as succession planning for continued success. This minitrack enthusiastically welcomes all methodologies and research paradigms as well as cross-cultural studies and best practices/lessons learned that focus on the intersection of people and technology.

Minitrack 3: Social Theory in Information Systems Research
Howard Rosenbaum, hrosenba@indiana.edu
Pnina Fichman, fichman@indiana.edu

This minitrack solicits papers using social theory to critically examine ICTs and their roles in enabling and constraining social inclusion. We are particularly interested in completed or emerging research using social theory to address the conference theme, Digital Disruption, exploring the ways in which emerging technologies are changing the sociotechnical landscape in ways that narrow or widen the digital divide. Issues might include improving access to computing for underrepresented minorities, reengineering the pipeline in STEM education for greater inclusiveness and diversity, critically assessing the ways in which ICTs and information systems can be used to privilege some and exclude others, and the ways in which ICT assemblages support and challenge political, cultural, and economic hegemonies. This will be the 18th consecutive year for STIR, and we hope to continue a tradition of high quality papers, and thought-provoking and lively discussion for IS researchers using social theory in their work.

Minitrack 4: IT-Enabled Social Inclusion of Differently Abled People
Rakesh Babu, rakesh0208@gmail.com

This mini-track invites contributions based on completed or in-progress research on the broad theme of IT-enabled social inclusion of the differently-abled (DA). DA include the blind & visually-impaired, the elderly, the hearing-impaired and the dyslexic. They are atypical users who interact with IT differently. Often, they face systemic and functional barriers in effective use of IT. Moreover, they are an under-studied population in Information Systems discipline. We draw the attention of the AIS community to the broad theme of IT-enabled Social Inclusion of the DA. The long-term goal is to leverage the unique skill-sets of DA users to develop an inclusive information society. Relevant topics include Information Systems Accessibility & Usability; Universal Access to IS Education; E-learning of DA; Social/ Mobile Computing through Assistive-Technology; Healthcare IS for the DA; Public Policy and/or Legal Implications of Accessibility and Usability.

Strategic and Competitive Use of Information Technology (SCUIT)

Sponsoring SIG: SIGSCUIT

Track Co-Chairs:

  1. Jack D. Becker, University of North Texas, becker@unt.edu (primary contact)
  2. M. Adam Mahmood, University of Texas-El Paso, mmahmood@utep.edu
  3. Daniel Peak, University of North Texas, peak@unt.edu

Description of Track:

With the increasing success of strategic and competitive information systems in generating business value and gaining competitive advantage, businesses are more and more interested in the successful design, development, deployment, and use of these systems. Submissions to the Strategic and Competitive Use of Information Technology (SCUIT) track may include complete papers and research-in-progress, and can be conceptual, theoretical, design, empirical, or case studies.  Any research that focuses on the strategic and competitive use of IT/IS will find a home in this track.

Minitrack 1: Strategic IT Use in Non-Profits and the Community Sector
Richelle Oakley, richelle.oakley@ung.edu
Amy Connolly, conno3aj@jmu.edu

This mini-track solicits completed and research-in-progress papers addressing Information Technology (IT) issues in the community sector and other non-traditional organization types. Papers can be conceptual, theoretical, design, empirical, or case studies. The community sector comprises of organizations primarily focus on improving society. Non-profit organizations focus on impacting the root causes of social problems in communities. Social enterprises aim to improve human well-being using traditional business methods and commercial strategies. Volunteer organizations form to accomplish a social purpose. Temporary organizations organize to achieve a social project within a set period of time. These organization types have various constraints that impact technology adoption, diffusion, and utilization towards efforts in achieving strategic goals. However, minimal research has focused on the strategic use of technology within these organization types. It is essential to focus on IT utilization within community sector organizations in order to examine strategic use and impact of IT.

Minitrack 2: IT-Enabled Information Management Capability
Mariana Andrade, mariana@ntu.edu.sg
Bidyut B. Hazarika, bidyut.hazarika@wmich.edu

While Information Technology is a relevant factor in firm success, firms’ ability to manage information and knowledge is becoming of greater salience in shaping firm performance. The era of Web 2.0 and the ubiquitous availability of data demand that firms view the management of information and knowledge as an opportunity to gain competitive advantage. The strategic use of information has enabled firms such as Amazon, Alibaba, and Facebook to implement new business models, which have deeply impacted the structures of their industries. Moreover, the ability to create, store, distribute and tailor accurate data and information can enable firms to better utilize other firm resources and capabilities that may impact firm performance. IT-enabled information management capability enables firms to respond to rapidly changing market needs, provides resourceful information for better decision making, facilitates flexibility to fulfill customers’ needs without incurring extra cost, and provides a technological platform for producing other business.

Minitrack 3: Renewed Focus on Strategic IT Service Management (ITSM) Deliverables
Ahmad Alibabaei, a.alibabaei@sbmu.ac.ir
Reza Vaezi, svaezi@kennesaw.edu

ITSM is a customer-focused approach to delivering IT in the contemporary corporation. ITSM can strengthen customer relationships, enhance customer understanding of the services provided, and consistently deliver customer value. Although ITSM is not new (its roots go back the Information Technology Infrastructure Library [ITIL] in the 1980s), it is regaining importance as CIOs struggle to increase the relevance of IT to both its internal and external customers. ITSM-oriented leaders generally employ a framework that defines the relationships of IT technical resources to the services demanded by their users as well as defines the actual business services that they provide. Rigorously employed service terminology (ITIL, Version 3) clarifies the service to both the customer and the service provider, delineating service offerings, service features, providers, limitations, exclusions, eligibility, duration, cost, and service levels. This mini-track also focuses on theoretical approaches to providing strategic IT services, alignment of IT service deliverables with the corporate strategic plan, and best practices.

Minitrack 4: Strategic Impact of Digitized Products and Services
Katja Bley, katja.bley@tu-dresden.de
Maria Fay, maria.fay@uni.li

Phenomenon of digital transformation of business models, processes, and products has been keeping companies and economies in a constant transition over the last years. In the course of this rapid internal and external transformation, digitized products and services are becoming increasingly important to achieve competitive advantage. A combination of physical products with hardware and software components allows for a new level of control over those products, and for new actions which in turn form the foundation for new digital services. Although this development is at its hype, highly relevant and future oriented, individual scientific tendencies in the field are only slowly being explored. There is a strong need for additional research investigating what strategic impact digitized products and services firms have on businesses, how to achieve and maximize it, and finally how to uncover opportunities as well as challenges offered by digitized products and services.

Minitrack 5: IT Governance and Enterprise Architectures
Edimara M. Luciano, eluciano@pucrs.br
Matthias Goeken, matthias.goeken@bundesbank.de
Carsten Felden, carsten.felden@bwl.tu-freiberg.de

IT Governance is a way to establish mechanisms that can drive and monitor IT performance as well the desirable behavior related to IT. IT decisions have an impact in the whole organizational environment. IT is expensive and fast changing, so it is essential that the enterprise architecture provide a background to the business for a long time. IT Governance has no unique prescription; it is a set of processes to each organization because of the organizational context and intrinsic factors such as culture, values and goals. Therefore, IT Governance must be from the organization and to the organization, without a restrictive view that it refers exclusively to IT. This minitrack has the intention to discuss the relationships among these issues by gathering conceptual, empirical or RIP papers to show how and why the phenomenon occurs on a day-to-day basis in terms of structure, processes, strategies, relational mechanisms, and people involved.

Minitrack 6: Impact of IT on Strategic Innovation and Competitive Advantage
Jiban Khuntia, jiban.khuntia@ucdenver.edu
Terence Saldanha, terence.saldanha@wsu.edu
Abhishek Kathuria, kathuria@hku.hk

The role of strategic innovation as a driver of competitive advantage is well established. Information Technology (IT) is a vital element in facilitating innovations in strategy, business models and management practice. Thus, IT-enabled strategies, IT-enabled capabilities and associated information capabilities have emerged as a business imperative to foster strategic innovation and realize resultant performance gains in recent times. Despite developments in practice regarding the role of IT in enabling several forms of innovation and innovative strategies, literature examining the role of information systems in this process is sparse. This mini-track solicits studies that examine nuances associated with leveraging IT for strategic innovation and competitive advantage. Although the focus is on studies at the firm level, studies at the individual, team, group, or industry levels are also welcome. Papers in this mini-track would explore how IT enables any or several innovative strategies for firm performance.

Minitrack 7: Strategic Impact of IT Operations Management
Naoum Jamous, naoum.jamous@ovgu.de

The rapid increase of the information technologies usage in today’s organizations generates the current complex, heterogeneous, and dynamic IT infrastructure that supports companies’ business processes. This creates new challenges on different levels. IT managers are asked to ensure that the overall services are delivered faster, with better quality, and preferably cheaper! Internally, the IT infrastructure must run efficiently and effectively. All of this should be aligned with the overall strategy and goals of the organization. This mini-track solicits research that examines this crucial equation and proposes new solutions for the current challenges facing ITOM researchers and practitioners (e.g., standardization, agility, industrialization, and sustainability).

Minitrack 8: General: All Other Strategic Uses of IT/IS Topics
Jack Becker, becker@unt.edu
Mo Adam Mahmood, mmahmood@utep.edu
Daniel Peak, Daniel.Peak@unt.edu

Studies related to the strategic and competitive uses of IT and IS that are not easily classified into one of the above mini-tracks will find a potential home here. This mini-track welcomes both theoretical and practice-oriented studies at the firm, individual, team, group, or industry level. This general category mini-track serves as a venue for the widest possible range of research methodologies, including empirical, case study, conceptual, and/or simulation models.

Minitrack 9: Strategic IT Risk Management in Organizations
Parand Mansouri Rad, pmansouri-rad@csuchico.edu
Laura Hall, lhall@utep.edu

Businesses around the world are increasingly concerned with the strategic aspects of risks beyond those related to security. Given the advent of new technologies that are dependent on an interconnected global cyberspace, these risks, such as WikiLeaks, are no longer geographically contained. The possibility that events will interfere with the achievement of a firm’s objectives demands appropriate risk management, which encompasses the assessment of financial and operational exposure, data integrity, and data access as well as the development of containment strategies. Information security management systems (ISMS) aim to provide an organization with a coherent set of policies, processes, and systems to manage information asset risks, thereby ensuring acceptable levels of information security risk. This mini-track solicits research that explores diverse phenomena in connection with ISMS, including their economic and organizational impact and security effectiveness.

Minitrack 10: Strategic Implications of Blockchain, Bitcoin, and the Internet of Things (IoT).
Foaud Mirzaei, Foad.Hassanmirzaei@unt.edu
Dan Kim, Dan.Kim@unt.edu
Russell Torres, Russell.Torres@unt.edu

It is widely speculated that the Blockchain distributed data architecture will be important with wide ranging applications. The Blockchain structure takes advantage of cryptography, redundancy, and self-validation to create an amazingly robust, secure, and potentially anonymous distributed data structure. The security of the Blockchain structure has been proven in the extreme environment of crypto-currency, where Blockchain is the basis of bitcoin. While Bitcoin has become a legitimate currency accepted in thousands of stores, its true test of data security is that it has been accepted in some of the least reputable transactions in the world. Bitcoin is sometimes called a ‘trustless’ technology, not because it is trustworthy, but because it reduces or eliminates the need for parties to trust each other and the need for banks, governments, or other 3rd parties to verify data and transactions. The ability to have absolute confidence in data and transactions without a centralized clearinghouse can radically affect accounting, auditing, risk management, information systems, banking, financial services, national sovereignty, currency markets, supply chains, marketing, privacy and may form the backbone for the much heralded ‘internet of things (IoT)’. Many of future IoT applications will depend on the level of trust between devices and people. Papers in this mini-track would investigate the role of blockchain as an enabling technology for financial transactions, crypto-currencies, and the proliferation of the Internet of Things.

Systems Analysis and Design (SIGSAND)

Sponsoring SIG: SIGSAND

Track Co-Chairs:  

  1. Binny Samuel, University of Cincinnati, samuelby@uc.edu (primary contact)
  2. Roman Lukyanenko, University of Saskatchewan, lukyanenko@edwards.usask.ca
  3. Arturo Castellanos, City University of New York, arturo.castellanos@baruch.cuny.edu

Description of Track:

Systems analysis involves examining business problems (opportunities) and identifying possible solutions, whereas systems design includes the identification, specification and implementation of an information technology solution.  The combined field of Systems Analysis and Design deals with all issues related to the development of systems and as such is of central importance to the Information Systems discipline, including understanding how businesses can create value with new digital technologies.  The SIGSAND track provides a forum for discussing research related to systems development tools, methodologies and other activities throughout the systems development life cycle (SDLC). This includes requirements determination, modeling techniques and languages, agile systems development practices, empirical evaluation of analysis and design methods, user involvement in systems development, open source development, design of systems architecture, and other technical and organizational issues in systems development.  Topics include, but are not limited to, the following:

  • Systems Analysis and Design: Methodologies and Processes
  • Systems Analysis and Design: Modeling Methods, Techniques, and Languages
  • Systems Analysis and Design: Requirements Elicitation, Modeling, and Validation
  • Analysis and Design for Service-Oriented Enterprises
  • Contemporary Issues in Agile Development
  • Strategic Software Management: Issues, Experiences, and Theory
  • Technical and Managerial Issues in Open Source Development
  • User Participation in Information Systems Development
  • Impact of Systems Analysis and Design on IS use (e.g., adoption, information quality)
  • Application of SAND concepts and principles beyond IS development (e.g., in data analytics)

Opportunities/Fast Tracking in Journals (if any):

All mainstream information systems journals, as well as journals in software engineering are receptive to SAND research.

Minitrack 1: Innovations in SA&D Processes
Solomon Antony, santony@murraystate.edu
Akhilesh Bajaj, akhilesh-bajaj@utulsa.edu
Dinesh Batra, batra@fiu.edu

The objective of this mini-track is to bring together work on various organizational processes during the typical development phases of systems and software with a focus on improving project management practices to address success dimensions such as scope, schedule, costs, and quality as well as co-creation of value for the customer. \ Example perspectives are innovations in organizational processes, work process analysis, distributed teams, global aspects of team collaboration, the balance between process and agile approaches, and innovations in software development processes. Researchers can present the technical, empirical, cognitive, pedagogical, theoretical, and applied aspects of processes related to Systems Analysis and Design, highlighting the continuing fundamental position of systems analysis and design in the IS discipline. Topics include but are not limited to: Innovations in SA&D processes including agility, Processes of Economic Analysis of IS Development, Cognitive Issues in SA&D, Work Processes in SA&D, Organizational Implementation Issues concerning Business Information Systems

Minitrack 2: Contemporary Issues in Agile Development
Sridhar Nerur, snerur@uta.edu
VenuGopal Balijepally, balijepa@oakland.edu

Agile methodologies have seen increased acceptance among software developers. This brings to the fore a number of research issues’ adoption and/or adaptation of agile methods, agile project management, social aspects of agile development, distributed agile development, scalability of agile methodologies, and enterprise agility, to name but a few. The incorporation of myriad practices, particularly those advocated by lean principles, has only rendered the term “agility” more nebulous. Prospective research topics include lean and agile practices and their synergies/differences, and the role of agile/lean principles in facilitating flexible enterprise architectures. Considering the rapid growth of agile development practices, the Project Management Institute (PMI) recently introduced a new certification program focused on agile project management. This is expected to further consolidate and spread the use of agile development. Finally, although agile methodology appears to be a natural fit for Business Analytics projects, which are inherently iterative and exploratory, there is not much empirical research on their efficacy on such projects. This mini-track will provide a forum for researchers to address fundamental issues regarding agile development practices as well as contemporary topics raised by its widespread acceptance and use.

Minitrack 3: Modeling Languages, Methodologies, Methods, Techniques, and Tools
Tan Xin, xtan@fdu.edu
Keng Siau, siauk@mst.edu
John Erickson, johnerickson@unomaha.edu

This minitrack recognizes the important role modeling languages, methodologies, methods, techniques, and tools plays in the systems development process as well as a continuing thematic relevance to systems developers, modelers, and theorists. The minitrack highlights the ongoing growth and creativity in this field. Having been a successful AMCIS and SIGSAND component since 2003, the minitrack provides a forum for researchers, educators, and practitioners working in the areas of systems analysis and design, design science, method engineering, and modeling language development, use, modification, and assessment. This minitrack also serves as an outlet for studies in theory development, design science, and behavioral science. An objective is to work toward a more standardized set of concepts which would in turn benefit researchers, educators, and practitioners in this field. We welcome both technical and empirical pieces, and are open to all aspect of research methods (e.g., survey, experimentation, case studies, action research, etc.).

Virtual Communities and Collaboration

Track Co-Chairs:

  1. Gert-Jan de Vreede, University of South Florida, gdevreede@usf.edu (primary contact)
  2. Fiona Fui-Hoon Nah, Missouri University of Science and Technology, nahf@mst.edu

Description of Track:

The goal of the Virtual Communities and Collaboration track is to disseminate research and extend our knowledge and understanding of virtual communities and collaboration. Collaboration is a fundamental part of organizations and organizational partnerships. Following a continuing trend toward globalization, virtual communities and collaboration are an increasingly important part of organizations. Virtual communities are collective groups of individuals who utilize computer-mediated environments to interact and pursue mutual goals. They can be found in virtual worlds, social media and crowdsourcing sites, among others. Organizations and teams can use computer-mediated environments to improve their processes and outcomes, yet collaboration technologies do not foster value-creation by themselves. Researchers and practitioners need to address behavioral, social, cognitive, and technical issues.  Research areas range from design issues in collaboration systems, sense of community and engagement in virtual communities, to impact of virtual communities and collaboration in domains as diverse as business, education, and government. This track aims to solicit contributions from a range of epistemological and methodological perspectives to extend our understanding of virtual communities and collaboration to enhance the theoretical foundation for research, share important empirical findings related to these venues, and provide guidance to practitioners.

Topics of interest include, but are not limited to:

  • The design, development, deployment, use, and evaluation of virtual communities in business and educational settings
  • Individual and group behaviors in virtual communities and collaboration
  • Collaboration among and interplay between virtual communities, and the impact of these environments on participants and communities
  • Individual and group behaviors, processes, and governance mechanisms in virtual communities and collaboration
  • The role of individual attitudes and characteristics on behaviors, processes and outcomes in virtual communities and collaboration
  • Ethics, privacy, security, and trust issues in virtual communities and collaboration
  • Intra- and inter-organizational communication and collaboration and cultural issues in virtual communities associated with social media, crowdsourcing and virtual worlds
  • Business and economic models of virtual communities associated with crowdsourcing, social media, and virtual worlds
  • Power and political issues related to individual, group, organizational, and societal behaviors in virtual communities and collaborations
  • Organizational and societal impacts of social networking in virtual communities and collaboration
  • Applications of virtual communities and collaboration in different social/cultural settings and business domains
  • Novel and innovative applications of virtual communities and collaboration
  • Social analytics and big data analytics of virtual communities and collaboration
  • Business implications of virtual reality and augmented reality
  • Methodological and measurement advances in virtual communities and collaboration

Minitrack 1: Social and Business Value of Virtual Communities
Vikas Jain, vjain@ut.edu
Vishal Midha, vmidha@illinoisstate.edu

The interactive web environment of virtual communities is generating noteworthy interest among individuals and businesses alike. Some of the virtual communities provide an outlet for individuals to express themselves and develop a feeling of belongingness while some other provide a platform to share useful information on products, services, or current topics of interest. While virtual communities have matured over time, it is still not clear how virtual communities can be used in different contexts. It cannot be denied that virtual communities hold a lot of potential, there is a need to examine the kind of social and business opportunities being enabled by virtual communities, the challenges virtual communities are facing today, and the opportunities they promise for the future. The objective of this mini-track is to provide a forum for discussion and presentation of original research, highlighting value and opportunities associated with virtual communities. We seek papers that address value proposition of virtual communities from a theoretical, conceptual, or empirical perspective. Both quantitative and qualitative studies on virtual communities are welcome.

Minitrack 2: Behavioral and Design Issues in Virtual Communities
Xusen Cheng, xusen.cheng@uibe.edu.cn
Xiangbin Yan, xbyan@ustb.edu.cn

A lot of research in the information systems discipline comprised of two paradigms: the behavioral-science paradigm and the design-science paradigm. In virtual communities, human and organizations make use of the technology. Based on theories, the implications of technology were investigated in the behavioral stream. While the process of constructing and evaluating innovative IT artifacts enable design-science researchers to understand the problem addressed by the artifact and the feasibility of their approach to its solution. Behavioral and design science paradigm serve as a complete research cycle in IS research. Therefore, mixed research regarding to behavioral and design science issues is interesting to better understand business problems, online organizational work, evaluations approaches in virtual communities. We aim to welcome research from behavioral issues, design issues or a mixed stream of both to make theoretical contribution and practical implication in the area of virtual communities.

Minitrack 3: Virtual Communities and Social Media in Health Care
Brenda Eschenbrenner, eschenbrenbl@unk.edu
Xiaofeng Chen, Xiaofeng.Chen@wwu.edu

Virtual environments provide new platforms for individuals to acquire and share information regarding health concerns, new channels to educate the public on various topics such as healthcare crises, and opportunities to garner information to identify emerging issues such as flu epidemics. Virtual communities can provide an additional means for patients to support one another facing similar health issues. Healthcare providers are utilizing virtual environments to connect with patients and consult with other providers, while healthcare organizations are creating new ways to manage and improve healthcare operations. However, concerns also arise such as patient privacy and information accuracy. Hence, this minitrack seeks to explore the opportunities as well as the issues associated with virtual communities in health care. We encourage paper submissions that study the development, use, and assessment of virtual communities and social media in healthcare, which can be from the perspectives of patient, healthcare provider, and healthcare organization.

Minitrack 4: Social Shopping: The Good the Bad and the Ugly
Gabrielle Peko, g.peko@auckland.ac.nz
Valeria Sadovykh, valeria.a.sadovykh@sg.pwc.com
David Sundaram, d.sundaram@auckland.ac.nz

Decision making (DM) is a something we all do daily. Many of us have encountered struggles when making shopping decisions, having many questions in mind and often seeking answers via various channels. Almost every one of us uses the internet for information, opinions, and discussions to support shopping decisions. How shopping DM is conducted through collaboration in online social networks (OSN) has not been explored sufficiently in research. Although the usage of OSN is growing rapidly, there is a poor understanding of how OSNs can provide support, influence and manipulate purchase decisions in general. The objective of this mini-track is to obtain insights and develop theoretical understanding on topics and issues related to the influence of OSN on consumption orientated shopping decisions. We seek conceptual, theoretical, and empirical papers that enrich our understanding of OSN and how they support collaboration and influence shopping decisions.

Minitrack 5: Fake News, Rumors and Other Unintended Consequences of Engagement in Virtual Communities
Vikas Jain, vjain@ut.edu
Vishal Midha, vmidha@illinoisstate.edu
Gerard DeLeoz, gdeleoz@ut.edu

Virtual communities enabled by social media are providing new opportunities for people to engage with each other. Such engagements span across personal, political, social, or economic spheres. Recently, such engagements have been exploited to spread fake news, rumors, biased reporting, or for promoting unsupported viewpoints. Some other unintended effects include cyberbullying, suppression of alternate viewpoints, or promotion of narratives disconnected from facts. These reflect unintended consequences of engagement in virtual communities that have the potential to significantly influence the discourse of social, political, moral, or economic debate. It cannot be denied that virtual communities hold a lot of potential for beneficial and positive engagement among the community members but there is a need to examine some of these unintended consequences prevalent in virtual communities. The objective of this mini-track is to provide a forum for discussion and presentation of original research highlighting some of these unintended consequences and subsequent challenges/or solutions to deal with them. We seek papers that address nature of unintended consequence of engagements in virtual communities from a theoretical, conceptual, or empirical perspective. Both quantitative and qualitative studies are welcome.